我們總是在尋找最好的體驗和高標準的旅行。 我們最大的回報是客戶和旅客的熱烈反饋。 我們從近二十年來收到的數千個回饋中挑選了一些最新的回饋。 您也可以下載我們留言簿的完整性。
Stacy, CLASSIC ESCAPES
Dear Stacy,
Thank you for setting up such a wonderful itinerary of Bordeaux for the Spoto Wine Club. The tour covered more than just tasting exceptional wines. It was very educational about the wine industry in the Bordeaux region of France, and also learning about cognac and Sauternes. All the Hotels were exceptional. The meals were fabulous. Enjoyed the cooking school, it was a unique experience. Thank you for the gift of Martell Cognac and arranging the wonderful farewell dinner at the Lalique restaurant and the Hotel Lafaurie Peyragueuy. We also enjoyed Bruno Coiffard as our guide, he was very knowledgeable.
Alan and Helen Yee
Stacy, CLASSIC ESCAPES
All the hotels were perfect and beautiful. Everybody was so kind and helpful. We spent the four days touring with Michel. His knowledge of French history and the Provence region is unbelievable. Thanks Coline for making me look “like a star”.
Peg Alkman, Travel expert / Virtuoso
FYI, Decouvertes have been so lovely and professional. Very impressed. Thank you!!!
Averie Borgaro, Cassis Travel Services / Virtuoso
Hello Aitana,
Mike Bianculli provided feedback on his family’s trip to Europe and I include below the portion of the trip that you managed:
Summary
London, Normandy, Paris & Krakow
8:01am – depart London-Eurostar train to Paris…very comfortable and a good experience except for the obvious.
11:30am – arrive Paris and drive to Normandy…2hrs and 45 min
Lunch or snack…our guide, Valentin was exceptional. Incredibly helpful on the medical side and very informative, fun and kept us engaged.
4pm Check-in to Hôtel Château d’Audrieu…concierge was not helpful but the facility is gorgeous. Breakfast buffet enjoyable.
Dine at local restaurant – cab ride
06/01/24 – 9am…all day D-Day…Valentin did an excellent job
Dine at local restaurant
06/02/24 – checkout of Chateau 9am and drive Bayeux to Rouen
10am – Visit Lisieux (40 minute drive) for 2 hours
We visited the basilica of St Theresa and attended mass and it was excellent. The guide was very good, polite and accommodating.
Drive to Rouen 1 hr 10 min. for 1.5 hour…we spent all our time at St Therese’s.
Hi Speed train from Rouen to Paris
3:36pm Depart Rouen – arrive Paris 5:51pm
Check-in to La Grande Powers hotel…very nice hotel
8:15pm – pickup private driver for dinner
8:45pm – Dinner
06/03/24 – 8:30am – check out of hotel
8:30am – 11am – walking tour Notre Dame and Saint Chappelle. The guide for these two churches was excellent, very informative and accommodating.
1pm – private transfer to airport
Thank you for your assistance in serving this client. We look forward to working with you in the future.
Regards,
Jenny
Jennifer Barto, Signature / Exceptional Journeys
Dear Bertrand
We are Samantha and Dans Aunty and Uncle ( Bridget and Harvey ). We would like to thank you for the excellent time we had in Paris. From the pick up at the airport, by the fantastic Cedric, to the 2cv ride’s around Paris, the dinner river cruise with the super table at the front, the tour around the Louvre and the airport meet and greet again by Cedric at the airport to come home. Everything was planned to perfection and we would just like you to know how appreciative we are for making our stay in Paris so memorable. It’s a trip we will never forget.
Yours Sincerely
Bridget & Harvey
Dear Bertrand, Bonsoir.
We met a couple of years ago in Las Vegas during the Signature Conference.
I hope this message finds you well.
I would like commend Marion Vaglio in your Provence Team.
She truly is outstanding and so is her work. Apart from that, she is a lovely person to work with. Her level of professionalism, expertise and attention to detail is rare in our business.
I had a group of 8 traveling privately through the Provence last week and they are extremely happy. They feel that this was their most special trip ever, and we are talking about well-traveled clients.
Please see the lead guest’s comments below.
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Marion,
I wanted to thank you for EVERYTHING you did to make our visit so special. The hotel was something that we will always remember as being superb! Johann was a fantastic and knowledgeable guide, the transportation company was top notch in every respect, our day on the water was incredible, and the cooking class was so much fun. All of your restaurant suggestions were perfect! We also enjoyed dinner at Angelina’s as well. All this to say, what a pleasure it was working with you to make our visit so enjoyable. I would recommend both of you to all of our friends!
Carol Roberts
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Have a great week.
With my best wishes and kindest Regards,
Jasmin
Jasmin Katterle, Travel Advisor / Preferred Travel & Co. / Signature Travel Network
Dear Isabel, The Hansons are safely home having had a wonderful time in France. Thank you for planning such a lovely trip for them!
Ellen Coleman, Hanson & Clark / Virtuoso
Hello Aitana and Anne,
First, let me tell you that Diana Law and family had an AMAZING trip thanks to both of you while in Paris.
Warm regards,
Brenda Staben, Virtuoso / Direct Travel
Hello Maria, I spoke with Ms Calaway and she had a wonderful time in Paris… and yes a little too much fun at Dior! Thank you for accommodating her and the last minute changes. I truly appreciate you and your team and hope to work with you again!
Patricia Fasciotti, Glass slipper concierge/ Virtuoso, 3 月, 2023
Celine and Marie – I also want to let you know how thankful I am to have partners like you in this trying time – last week has been the hardest since I got into the travel business 5+ years ago. We can only hope that the fear from this virus subsides and that people continue to travel. It is a resilient business!
Heather Parker, Bliss travel / Signature
Hello Emilie and Selcen,
I just heard from Mr and Mrs Hilliard – they are having an incredible time in Bordeaux! They said “everything has been perfectly planned and orchestrated”. Thank you!!
Staci Kimball, Independent Travel Consultant / Cara Goldsbury
Dear Pascale,
We had a wonderful time in Prague and also in Bordeaux at the Intercontinental.
The concierge arranged a trip on Tuesday which took us to Arcachon. We had oysters on the bay then climbed the dune. So far, I think that was John’s favorite moment.
We arrived at Chateau de la Treyne last evening and found it beautiful. Dinner in a small town nearby was memorable.
Karen, our guide yesterday and today, was amazing and took us to St. Emilion on our way here. She is great.
We look forward to the caves today.
Marion & Amira Boussoufa
“This trip fulfilled my dream, everything was perfect.
Since this is probably the last time I travel before I die, I will say this was the trip of my lifetime!”
Lori added: “The trip has been more than perfect. Every single detail. Truly EVERY detail. Please let your colleagues in France know that the guides were all incredible. And the hotels as well. We are so grateful!”
Isabel, MD/AB/AL
“I just wanted to say that our trip has been extraordinary. Every detail is perfect. We loved every guide, hotel, driver, tour, etc.
I can’t thank you enough for all your good work to make this happen”.
Pour ma part, je vous remercie de tous vos efforts pour mes clients!
Sincèrement,
Isabelle
Isabelle Choinière-Correa, Travel Designer / Isabelle Travel Genie
FYI – one of the emails we got from one of the travelers. You did well. Thank you so much for all you did. The Spotos talked to me as well. They were over the moon. Truly enjoyed their experience.
Best, Stacy