FYI – one of the emails we got from one of the travelers. You did well. Thank you so much for all you did. The Spotos talked to me as well. They were over the moon. Truly enjoyed their experience.
Best, Stacy

Dear Stacy,
Thank you for setting up such a wonderful itinerary of Bordeaux for the Spoto Wine Club. The tour covered more than just tasting exceptional wines. It was very educational about the wine industry in the Bordeaux region of France, and also learning about cognac and Sauternes. All the Hotels were exceptional. The meals were fabulous. Enjoyed the cooking school, it was a unique experience. Thank you for the gift of Martell Cognac and arranging the wonderful farewell dinner at the Lalique restaurant and the Hotel Lafaurie Peyragueuy. We also enjoyed Bruno Coiffard as our guide, he was very knowledgeable.
Alan and Helen Yee

All the hotels were perfect and beautiful. Everybody was so kind and helpful. We spent the four days touring with Michel. His knowledge of French history and the Provence region is unbelievable. Thanks Coline for making me look “like a star”.

FYI, Decouvertes have been so lovely and professional. Very impressed. Thank you!!!

Hello Aitana,

Mike Bianculli provided feedback on his family’s trip to Europe and I include below the portion of the trip that you managed:

Summary
London, Normandy, Paris & Krakow
8:01am – depart London-Eurostar train to Paris…very comfortable and a good experience except for the obvious.
11:30am – arrive Paris and drive to Normandy…2hrs and 45 min
Lunch or snack…our guide, Valentin was exceptional. Incredibly helpful on the medical side and very informative, fun and kept us engaged.
4pm Check-in to Hôtel Château d’Audrieu…concierge was not helpful but the facility is gorgeous. Breakfast buffet enjoyable.
Dine at local restaurant – cab ride
06/01/24 – 9am…all day D-Day…Valentin did an excellent job
Dine at local restaurant
06/02/24 – checkout of Chateau 9am and drive Bayeux to Rouen
10am – Visit Lisieux (40 minute drive) for 2 hours
We visited the basilica of St Theresa and attended mass and it was excellent. The guide was very good, polite and accommodating.
Drive to Rouen 1 hr 10 min. for 1.5 hour…we spent all our time at St Therese’s.
Hi Speed train from Rouen to Paris
3:36pm Depart Rouen – arrive Paris 5:51pm
Check-in to La Grande Powers hotel…very nice hotel
8:15pm – pickup private driver for dinner
8:45pm – Dinner
06/03/24 – 8:30am – check out of hotel
8:30am – 11am – walking tour Notre Dame and Saint Chappelle. The guide for these two churches was excellent, very informative and accommodating.
1pm – private transfer to airport

Thank you for your assistance in serving this client. We look forward to working with you in the future.

Regards,

Jenny

Dear Isabel, The Hansons are safely home having had a wonderful time in France. Thank you for planning such a lovely trip for them!

Hello Aitana and Anne,
First, let me tell you that Diana Law and family had an AMAZING trip thanks to both of you while in Paris.
Warm regards,

Hello Maria, I spoke with Ms Calaway and she had a wonderful time in Paris… and yes a little too much fun at Dior! Thank you for accommodating her and the last minute changes. I truly appreciate you and your team and hope to work with you again!

Celine and Marie – I also want to let you know how thankful I am to have partners like you in this trying time – last week has been the hardest since I got into the travel business 5+ years ago. We can only hope that the fear from this virus subsides and that people continue to travel. It is a resilient business!

Hello Emilie and Selcen,
I just heard from Mr and Mrs Hilliard – they are having an incredible time in Bordeaux! They said “everything has been perfectly planned and orchestrated”. Thank you!!

“I just wanted to say that our trip has been extraordinary. Every detail is perfect. We loved every guide, hotel, driver, tour, etc.
I can’t thank you enough for all your good work to make this happen”.

Pour ma part, je vous remercie de tous vos efforts pour mes clients!

Sincèrement,
Isabelle

Everything was great. Paris was extremely crowded but we had a wonderful time. Decouvertes was wonderful in everything they did for us. We loved the expeditors. I think one would be sufficient for our group in the future. The diner cruise was great and the 3 hours went by quickly. The switch to a VW van was fine, we could not tell the difference. What is the cost for the expeditors that we used, just for future reference? I thought they were very helpful in both directions. Agent: I cannot say enough good things about Decouvertes.

There really are no words to express how meaningful it was for me to have walked and stood upon the hallowed grounds upon which so many Allied soldiers had fought and died there. It was fitting that the day we chose was overcast and somewhat windy with the unrealized threat of rain lurking behind the clouds, similar to the weather in the early morning of the June 6, 1944 D-Day invasion. Alain was not only a dutiful guide and teacher but, most appropriately for me, a man who clearly held in his heart a humbleness and deep respect for that which we could only imagine had taken place where we stood 78 years before. Thank you all, for your efforts on our behalf.

I just wanted to thank you and your team for all your help with my group trip. Our guides- Michel and Julian, were absolutely fabulous! Our drivers were wonderful and Camile, our cooking instructor, was delightful. Thank you so much for providing us with such a great experiences. I look forward to working with you again soon!

I can tell you that your company is one of the best when I think of France. I have been pleased with the work and services provided for a few of my clients and hope this relationship continues as things begin to improve. I know France is still not open, but when the time comes, I’d love to hear about the safety protocols, as I find with my clients, this is key despite being vaccinated.