Dear Mickael,
I know that you work very closely with our travel agency, Frosch Travel, and come highly recommended by my fellow collegues.  I will be in Paris in April mostly to revitalize a comeback for our valued clients to Paris--as I'm sure other travel agencies have had, we had several cancellations to Paris since the recent tragic incidents that occurred there. My goal is to bring back our clients to your lovely city and to assure them that it is safe to travel there.
Best Regards,

Good Morning,

My clients returned from their Belmond Safari and Vic Falls with Great Safaris and they  had a wonderful time. They stopped in Paris on the way to JNB. I used Decouvert for the 8 hours lay over in Paris.
Thank you all for your assistance and for making this a WOW experience for my VIP Beverly Hills clients traveling with triplets.

Hi Marine

I just want to say “thank you” for making the arrangements for us.  Thus far we are having an amazing time in Paris (despite our bags being left at Copenhagen airport).  We are still yet to receive them, but are trying to make the most of things by shopping, shopping and more shopping.

Helene was absolutely amazing yesterday and we had a wonderful time seeing the sights of Paris.  What I liked particularly is that she was very flexible and took us to the places we wanted to see and where we wanted to shop. 

This type of service is exactly what my clients enjoy.

Thank you again for everything.  We are very much looking forward to Disneyland tomorrow.

Have a wonderful day!


Greetings from Brasil!

Dear Bertrand,

I’m writing you to thank you for our services in Paris!

The transfers went perfectly well and the tour in Versalhes was a very nice experience!

Thank you very much for your attention!

Kind regards              

Marina & Cecilia

Good afternoon Thomas,

Please forgive my tardy reply.  We arrived home late last Sunday evening.  It was a busy week catching up after 18 days of traveling. 

Our day with Helen was fabulous!  I can say enough about how much we enjoyed our time with her.  She was professional, knowledgeable, and must importantly fun!  Sherri appreciated the opportunity to brush up on her French.  The Hs’ had not had a private driver/guide prior to this trip.  They now know how much it adds to the experience; making the destination come alive!

Thank you for your part in making our stay in Paris so special.  It is a beautiful city and we look forward to returning one day soon!  Wishing all a very Merry Christmas and best wishes for a healthy, happy and prosperous 2016!

Warmest regards,                                   


Dear Marine,

I went online and made a new package with 3 tickets.  Then, I made the payment.  Can I access the old reservation and cancel it so there are not 2 in my account....or does it matter?

Can you make sure the tours have been requested?  I have a receipt for payment....but I want to make sure everything is booked.

I LOVE THE WEBSITE!!!  I am going to tell all my colleagues about it.  It is wonderful and super easy!  I will DEFINITELY be booking more France tours with you!

Thank you!!



Thank you for such a great day yesterday. We all had a great time and really enjoyed the unique activities. Our guide Christian was terrific and very knowledgeable.  I look forward to working with you on our next itinerary to France!

Many thanks again for the special day!

Hi Charlotte,

We are home again after a wonderful time in Paris.  We love the city and actually felt very safe.  Parisians were out on the streets, in cafes, in stores and generally seemed to be going about their lives.  The terror attacks were still the topic of conversation, however.  I am glad we all had the opportunity to visit the city – no lines at any attractions or museums!  We walked right up to the Eiffel Tower ticket window and purchased tickets to the top.  That’s never happened before!!  No lines at any museums either.  We did take the bus rather than the metro in an abundance of caution.

I have been telling clients and friends that they should not be afraid to travel to France, especially in light of what just happened in California yesterday. 


Dear Bertrand,
While all of our services were excellent, I want to make sure and highlight Camille with our transfers and Benjamin with VIP at Orly.
I am grateful for the special pricing because I love the service, but more importantly I was so glad Andrea from my team was able to experience them first hand so she will understand how wonderful Decouvertes is.
Thank you for the amazing opportunity.


Dear Jessica,

I’d like to, again, thank you for planning my visit to La Perouse. The traffic was light and I did arrive prior to 1pm, so we did the site inspection right away. It is a lovely property. I was in a deluxe sea view room. I would have been happy to relax on the terrace for days! It began raining when I left on Saturday morning, so the timing was perfect.

I will be in touch again soon.