Assistance & FAQs

From Alpine skiing, to the world's best art and shopping, to southern beaches and country chateaus, France has something to offer to everyone. Officially the French Republic, the nation of France is home to a little over sixty-five million people, of which twelve million live in Paris or the surrounding area. But the nation of sixty-five million people draws nearly eighty-two million more people each year as tourists, making it the most popular tourist destination on Earth, well ahead of second-place Spain, which draws fifty-nine million visitors per year, and third-place USA, which draws nearly fifty-two million tourists per year. Here's a brief look at the world's favorite place to visit.

Découvertes, your privileged DMC partner, specialized in the organization of luxury vacations and cultural tours all across France, offers 24/7 assistance and Concierge Service throughout the duration of your clients’ stay in France.

24/7 Assistance
We are here for you, just for you
While you are in France, we are here to pamper you. Our staff offers permanent personalized telephone assistance for our clients. We are here for you whatever is the help you need :
- Confirm a service,
- Request a new service or a reservation



Thanks to our exclusive partner, Decouvertes offers Tickets for the best events in Paris and France. Whether you are Opera or Classical music fan, or you just want to avoid lining while visiting your next major exhibition, we have solutions for you.

Delivery : Decouvertes and its exclusive partner has access to the best tickets and deliver directly them to your clients’ hotel or Parisian home.

Consular Section, American Embassy, Paris
Office of American Services
2, rue Saint-Florentin, 75382 Paris Cedex 08 (M°: Concorde)
Tel : / Fax:
Fax : 01 42 96 28 39 (passport section)
E-mail :
Website : http://france.usembassy.go

Practical advice to help you to enjoy your stay in Paris :
Your money:
• Carry the smallest amount of cash possible;
• Put your money in several different places on your person (handbags, pockets, etc.);
• Use bank notes of small or medium denomination...

- Emergency Services Telephone Numbers
- Hospitals in the consular district of Paris
- English speaking doctors in the consular district of Paris

- What to do first : Make a police report
- Airline tickets, Driving licenses and other documents
- Lost and stolen Credit Cards or Travelers Checks

Do your suitcases contain the latest electronic gadgets or electrical appliances that you just can’t do without? Do you plan to treat yourself to a video souvenir, in the form of a cassette or DVD? Remember that electrical and video standards may well be different from those adopted in your own country. Here are a few tips to help you avoid any unpleasant surprises.

Here you will find addresses of main sites and museums in Paris...

Here you will find a list of religious institutions...