Carol Netzer/ Betty Maclean Travel/Virtuoso/September2014

I wanted to share with you that Ms W. kept in touch with a friend here in Naples as her trip progressed : your  arrangements received the highest accolades and she said the escort from the Sheraton to the American lounge was absolutely the very best. So thank whoever that was and tell them they were praised so highly.
She said they had wonderful care and we received a special THANK YOU.
So Thomas, I also thank you for keeping watch on the strike and for your wonderful assistance in getting them from Avignon and on to their flight with comfort and
care.  She was most appreciative and I am most fortunate to have you to call on for assistance.   
My best regards,