Decouvertes

Craig Martin/Cruisin' & Main Line Vacations/Virtuoso/October 2013

Dear Bertrand,
Thank you for arranging the transfer for Mr. and Mrs. Rutter from Genoa on such short notice. You really saved the day and they and I appreciate it. They thought the driver was excellent and the car very comfortable.
Apparently there were about 20 + guests who also disembarking on Tuesday and many were stuck as the cruise line could not find drivers.
Also the cruise line gave us the wrong pier address and your driver still found them.
Thank you again for the amazing response. It’s great to have friends who can help us in a jam.
Best regards,
Craig

Testimonials

Good Afternoon - The webinar I took yesterday was one of the best I have taken in a very long time. I have been in the business 34 years and handle a lot of private arrangements. The webinar was very clear on how to use the website to book service AND what those services are. It was well worth the hour!

Dear Gabriel and Gisela, I just returned from my time in Paris, and I really wanted to thank the whole Decouvertes team for a wonderful first day in Paris. The airport meet & greet service was an unexpected surprise, and so great to know about for my ultra-luxe and elderly clients. It was such a luxury breezing through the airport.

Joachim, I really value the personalization, and your reaching out by phone yesterday. I believe direct communications between advisor and supplier provides an elevated services to our clients. Thank you for sharing this approach. The itinerary you proposed was really great for Mr. and Mrs.

Hi Laura and Happy New Year to you too! Mr. Hopkins and Mrs. Walters had a fantastic time. They said that all of the private tours you arranged and the restaurants you recommended were on a scale of 1 – 10, with 1 being terrible and 10 being outstanding, all were either a 9 or a 10. Thank you for all of your and Emilie’s assistance.

Hi Carli! Happy New Year! We are back home, and wanted to take a moment to tell you about our unforgettable trip to Paris! First, we had no trouble at all with the protesters. We are so very glad that we took your advice and kept the trip exactly as scheduled!

Good Morning Oana - Thank you for your e-mail. In all of the dealings I've had with Joachim, he has always been very efficient, professional and easy to work with. I've always enjoyed communicating with him to make the right decisions for my clients. He is a true professional.

You don't need to change a thing, in my opinion. Your work product is so seamless and easy to work with. Your people are very well trained and dealing with Decouvertes is easy. Other companies could learn from you.

Hi Ralp, Got this from the client... "Hi Mary. Sebastian was our driver/ tour guide today. He was an amazing man. Energy, knowledge, clarity of English and ability to teach and share were some of the strengths of this awesome guy! We had such a great time with him."

Ralp, thank you for complimentary meet and greet at the airport. It was such a treat and made out entry into Paris so much easier.

We arrived at 5:30 ( 11:30 Paris time) & decided to stay at the Hilton. In the past, Steve would always have driven. Life changes now that we are in our 80’s! Steve is hiking to the airport to get the bus to the long-distance parking lot.

Here we R at Giraffe waiting 4 Baba au Rum. First night outdoor dining open in a week- Lucky us. Trip beyond expectations! Judy, Val, Steve

Cecile, The Mark Meissner group went so well and in fact we are already planning for next year. Mark would like driver Fabrice again!! He did an outstanding job. Thank you for all the efficient service and making this trip memorable for all the participants.

Easy flight! Comforting to be welcomed by friendly driver! Very nice modern hotel. Has only been open 3 months. Very accommodating! Anxious to work out kinks! We had a wonderful day at Giverny. Rain on the way. Sun peaked thru clouds during our garden tour. Outstanding guide. Thanks. Val & Steve

Hi Jessica, Just got off the phone with Bob, he is hard to impress, really impress but you sure did it! He and his wife are wonderful people and my favorite clients. They loved everything in France! The way they were shown to the Airport at the very end just blew them away!

Ralp – I spoke to them today! We are all set! Thank you so much! EVERYTHING in Paris has been spectacular!

Dear Ralp, My apologies for the delayed THANK YOU! Your guide was REMARKABLE and made our time at the Louvre so enjoyable and informative.

Hi Ralp, I wanted to thank you so much for the airport transfer. Moshe was great! Best,Gwen

Hi Ralp, I hope all is well. I just spoke with Julie Ruttan about their trip and overall they really enjoyed it. Most of their accommodation was excellent, their guides were great and they really enjoyed the excursions that we booked. She has a few comments about some of the accommodation.

Ando and Rock (Paris Sept. 7 – 15) are now back from Europe with Rave Reviews for your drivers, guides, escorts… they were well groomed, polite and professional. Thought you’d like to know everything went very well. Mary

Hi Lea, the tour in Paris was fantastic. We did not go to the Picasso museum or any of the other plans. Instead the tour guide was totally flexible took us where we wanted to go and I would really recommend him for other people. He was knowledgeable and interesting.

Hi Jessica, Littmann’s had a wonderful time. Loved their guides. Everything went smoothly. I’ve been talking you up in the Travel Leaders group. Hopefully, it will lead to more business for you! Thank you, Kim Tripp

Bonjour Silvia, I want to thank you for assisting our group to Normandy this past weekend. It was a very difficult trip and not much fun for me because of the cancelled flight last Friday. But everything worked out and we actually saw everything except St.

Hello Ralp, I just wanted to give you some feedback from the Godley’s and Bauman’s trip that you did for me. They loved their Guide in Loire Valley, Claire was wonderful. They enjoyed the accommodations. Thanks.

Hello CelineHilary just called me – she has had a wonderful time!! Thank you again for arranging the school and her accommodations – all has been great!!

Hello Jessica and Bastien,I did hear from my clients, they had a fabulous trip!!!!Thank you, Dan Kraft

As you know, Andy Brumby is in St. Petersburg today (yay for him!) and is loving it. He asked me to tell you that Petr in Paris, Robin in Normandy and Victoria and Kate have all been very nice and very good and would like for you to convey that to their bosses…he’d like for them to get some “kudos” as he put it.

Hi Celine,I’ve heard back from the above clients & they very much enjoyed the arrangements you made for them in France – THANK YOU for all your help!!

Hi Ralp, I spoke with the Weissmans today. Aside from the two issues with the transfers, the Weissmans were very happy with their overall experience.

Good afternoon, This is Merilee and Keith Hobbs. We recently went to Europe and experienced Europe with you all from Aug 17-Aug 27 and had a lovely time. Our ref number is listed above for our trip. We had a lovely driver guide his name was Jean Noel. He was amazing.

Estimada Celine, Muchas gracias por todo tu apoyo con la organizacion del viaje de los señores Ayerbe, estuvieron muy contentos. Ana Mercedes Soto

Good Afternoon Maude,

Ralp, All worked out great! Beautiful day and a great captain! Regards Ramon Mendez

Oh yes I will my angel in France! They are having such a great time, It’s just magical when trips work well. I am so impressed with you and the Staff at Decouvertes.

Hi Ralp, Just wanted you to know the Bond Family had a wonderful time in Paris. The hotel was perfect and their guide “Christian” was outstanding … please pass on the Bond’s thanks for a great job. Thanks for your planning. Randy

Adrian was the best guide we’ve EVER had! So worth it! He was like a history prof. Thank you so much...

Hello Joachim, I hope you had a wonderful weekend. Thank you again for all the last minute help on getting the Yacht’s, especially the one on Friday. I couldn’t believe it when I received an email at 3 pm my time (10p for you) and they wanted a Yacht for the next day.

Hi Sandra Everything turned out perfectly today with the tour for the Sullivan families. Kids really enjoyed making the soap and they loved the lunch. Thanks so much for making me the real hero!! Joan

Hey Andre, Just wanted you to know they had an amazing trip. The hotel in Biarritz was there favorite. He said probably the best hotel he has ever stayed in. Thanks again for all your help. Melissa P. Abbott

Hi Joachim, Good Day! I have received your outstanding document presentation. Thank you. What an amazing presentation and the opportunity to work with you.

Thank you, Ralp. I am sure that Melanie will be lovely. I also want to tell you how much we enjoyed the Macaron Pastry Class - Philippe was absolutely wonderful. We had the best time. And the tour with Martin made the Louvre an extra special experience.

Hi Jessica, My clients returned from Paris and absolutely loved it. They said that using Decouvertes was so nice, professional and luxurious. They loved the guides/drivers, the cars you used and the Itinerary. They would absolutely recommend using you again.

Celine – thank you very much for the voicemail – I appreciate everything you are doing for the family! They were so happy with the chef and sent great feedback on the Louvre tour and the bike tour. Thank you so much for everything that you’re doing.

Hi Ralp, These clients just returned yesterday from France and I had the email below from Alexandra. Thanks so much for your help in getting this organized so quickly and for following through with great recommendations and service throughout. It is sincerely appreciated! All my best,

Hi Ralp, Just wanted to share with you the nice comment! Thanks for everything! xoxo Sue

Hi Jessica, I heard back from my clients last night who said they had an AMAZING time in France!! Thank you for all of your help. I will keep you in mind when I have other clients wanting to travel to France. Let me know if you need anything else. Warm regards, Becky

Hi Andre, Sometimes it’s just nice to get a nice letter saying “thank you.” Thank you, Andre! Thecla Vis

Great feedback from the happy Whitenights! Thank you!

Hello, Ralp and Harmonie! I thought I'd share the email I received momentsago from Gretchen Davidson. THANK YOU for all of your efforts. So far, so good!xoxo Sue

Hi Jessica, I wanted to give you a heads up that I am meeting with Bertrand Collignon from Decouvertes tomorrow. We are attending the same conference and he reached out to connect. I already told him how amazing you were and how helpful you have been to me and my business. Hope all is well. Becky

Hi Andre, Sometimes it’s just nice to get a nice letter saying “thank you.” From Sarah Wright and Pope Brock. Thank you, Andre! Thecla

Great feedback from the happy Whitenights! Thank you!

Hello, Ralp and Harmonie! I thought I'd share the email I received moments ago from Gretchen Davidson. THANK YOU for all of your efforts. So far, so good! xoxo Sue

Cecile, you deserve a medal..! You are fantastic, thank you so much! Next time I will call you straight away if I don’t hear from you – add me to your “safe” email list.

Thank you. I think I’ll be able to process this tomorrow or over the weekend. Enjoy your wedding! Looking forward to seeing you in Las Vegas. I’m sure Matt will be able to help me with any minor questions that may still come up.

Kaufman was extremely pleased with the trip! Thank you! Did you get any feedback? This is what he sent me. I appreciate everything from you. I love it when we get nice reports back from our clients. As per usual, your plans executed perfectly! There was not one hitch.

Hello - my recent clients just returned from France and Jean-Noel there guide made the trip for them. They wanted to share their feedback with him and anyone else who might have input to him. See below - thanks! From Mr. Frels -

Hello. Please find the feedback from this trip which is great and I hope useful. Happy clients which are the best so thank you! Yes, it was fantastic! We got really lucky with the weather, which was perfect.

Celine, I just had a long conversation with Mr. Hardcastle and he could not say enough good things about everything you and Decouvertes did for them. He spoke very highly of his guides in both Paris and Normandy He also loved his hotel in Normandy.

Wanted to follow up and advise these valued clients had an excellent trip with Decouvertes. This is because of your amazing care and attention beginning with planning, being so responsive to their requests and then their requests for revisions and while they were traveling.

Dear Ralp, Mr. and Mrs. Piscopink were so happy with their arrangement. Here what she told me. Mary

Katie, We had the best time!! Nolinski is my new favorite hotel EVER. They were incredible. Our other favorite thing was the Louvre tour guide and the vintage car.

Just so you know I have heard from my client that just left today…she has been raving about her stay in Paris. They had a wonderful time…thank you and Meeri for all your help. Warmest Regards, Lisa J

With appreciation for your patience, suggestions, and work on this. I know they will have excellent experiences and a grand trip because of your expert planning. Best always Toni

Thank you, Maude and Happy New Year to you too! I want to let you know how much I have enjoyed working with Laurie. She was amazing and made the “distance” between us feel like she was right around the corner. Very thorough and just extremely pleasant and a joy.

Boa tarde Jéssica! Tudo bem? Eu gostaria de agradecer pelos transfers em Paris.O atendimento foi excelente e muito pontual! Os carros eram novos e de muita qualidade. Com certeza vou indicar ao meus clientes Abraços, Gustavo Piccinini

Andre, Please see Wendy’s email message below: I look forward to working with you again!! Regards, Michele

Hi Jessica, I wanted to let you know that the clients raved about their experience with you. Thank you, thank you, thank you! Best regards,

Hi Ralp, Thanks - you are so efficient. Love working with you! Warm regards, Patrice

Hi Jennifer, My business partner, also my mother, had the most wonderful things to say about you. I appreciate your help and look forward to working with you.

Hello Ralp, First, I want to let you know that my husband and I had the best time with Stephanie on our tour with her on Oct. 22nd. She was a delight and oh, what fun we had.

Hello Celine, I’ve been meaning to tell you that the Robes had a great time in France and they pass their special thanks to the lady that helped them with the cave tours, they said she went above and beyond. I was looking for her name, I think it was Veronica buy I am not sure.

Hi Jessica! The Nordbys are home and I wanted to pass on what they had to say about their guide:

Hi André,

Hi, Andre, I have just spoken to Vita Weir. She had the most fabulous experience in Corsica. Everything was seamless, and she is absolutely “over the moon”…. I am so grateful! Merci, Beth Blaustein

Hello Andre and Marie,

Dear Ralp,

Hi, Andre, I have just spoken to Vita Weir. She had the most fabulous experience in Corsica. Everything was seamless, and she is absolutely “over the moon”…. I am so grateful!

Hello Jennifer, You and your team did a FABULOUS job. Bob can’t stop telling me how wonderful everything was. The guide in Paris was terrific, apparently, Lorna and the guide cried when they said goodbye. They loved both hotels in Provence. Great job picking those out Jennifer.

Querida Celine, Gracias a ti por tu apoyo incondicional, el esfuerzo, el trabajo extra. Si así lo haré tambien lo voy a compartir las sugerencias con otros agentes que trabajan con ustedes Excelente tarde, los pax estan encantados con la belleza del sitio.

Bonjour Geraldine,I hope all is well with you!I thought you might like to see the feedback from Keenan on their trip a couple of weeks ago. please scroll down to see his email regarding the services from Decouvertes!

Hi, Ralp, It sounds like my clients had a FABULOUS time in France! Thank you so much for a wonderful experience! See her note below. Thank you!

Bonjour Ralp,

Hello Andre, The Loewenstern’s had a fabulous time- thank you so much!!!! Here is feedback from Karen

Hi again Ralp, Thank you so so much for working on this and finding the option. My client emailed me back and was very impressed you were able to make it happen, however he sadly said it was way more than he could afford to spend, so he will have to pass reluctantly. Thank you again for all your amazing help as usual.

Dear Mathilde, My clients had a great experience and were very happy with their tour and their guide!

Thank you Ralp, Our holiday weekend is upon us here in the USA and I’ll be enjoying time away at the beach with family, et.

Hello Andre,

Thanks so much for follow up! Currently those plans are on hold, but I will definitely reach out once we are ready. You did an amazing job this year!!!

Again, I know I’ve said this before, but it can be repeated…. THANK YOU for the awesome job you did and are still doing. The response from Mr.

We very much look forward to working with you next year as well, and if we get any requests for FITs, we will send them your way!

Olivia and I wanted to take a moment to thank you so much for all of your help in planning our trip to France!

Thank you both for your part in putting together and organizing our trip to Provence. It was wonderful - a dream come true! Our guide Brigitte was truly exceptional and all the activities went smoothly. The private romantic dinner in the lavender fields in particular is something I will remember forever.

Hi Celine, Mr. Fuchs couldn’t say enough nice things about the wonderful trip you planned. They both enjoyed it immensely and had high praise for Lucy, their guide. Thank you so very much for making this such a special experience.

All of the tours were really enjoyed by the kids. They particularly liked the truffle hunting in Provence. The accommodation through Paris Perfect was great. The guides in Paris were fun and informative on each of the tours. The tours in Provence were fantastic.

Hi Lina, Mrs Winters just called to tell me her trip was fabulous. She loved their guide, the Chateau Audray, and everything you arranged. It is such a good feeling when all goes well. Thanks so much for all your assistance. Bette

We cannot say enough wonderful things about our trip! The transportation was awesome. All three drivers where on time, very professional and informative with questions we asked about the area. The Mercedes vans they all drove were wonderful. The hotels were great, their locations were perfect. We were so glad that we went to Annecy. Absolu

Again, I know I’ve said this before, but it can be repeated…. THANK YOU for the awesome job you did and are still doing. The response from Mr.

Lina, THANK YOU!

Hello Geraldine, I wanted to tell you what a marvelous trip my clients had with you in Monte Carlo. They loved everything you planned and their guide (Isabelle) was outstanding. Everything was perfect and they were so impressed with your services and especially your guide.

From our good friends at Decouvertes In France. They not only arrange amazing experiences for our clients, they carry on with their lives. Going to work, running errands, and raising their children. In safety, unity, and with pride. And we stand with them.

Hello Andre, I just wanted to share this email sent by Sandy Fetterman regarding her experience in Paris.

Hi Lina Great feedback from David Wang already: We thought the food tour in Paris was excellent and we discovered many places in the very neighbourhood we were staying in that we missed. It feels like we bought half the store in the epicerie Mughé showed us. Thanks so much

Bonjour Geraldine! Hope you are well and enjoying your summer so far. The Naatz Family had such a wonderful time in Normandy and Paris. They absolutely loved the tours in Normandy and were so happy to watch the French Open with the tickets you got for them. Thanks once again for helping to create a wonderful experience for them.

Dear Geraldine, Warm greetings from a very hot & sticky Miami, FL. Mrs. Marie Jones, has contacted us to advise that this was the very best trip she’s ever. She cannot stop singing your praises. Am over the moon to hear all worked out. Many thanks again for all you’ve done. Many, many thanks.

Dear Andre, Thank you for attending to this matter so promptly. I would like to reiterate how much my clients loved your tours and guides. They especially loved Walter and were most impressed with him. Thank you! I cannot wait to book again with you! Have a great day! Best Regards, Laurie

First of all, thanks for working documents that are perfect, clear, practical and very useful. Very good file! (But this is always the case with Découvertes). Thanks also for the responsiveness and availability when we needed you. It is really important to feel that there is effective support.

We very much look forward to working with you next year as well, and if we get any requests for FITs, we will send them your way! Best, Gregg

Hi Cynthia, Thanks for the follow up! The cooking class was great! We all love the chef and what we made! The guide was very good! I would use her again! I sent a picture to Virtuoso of the group! Merci Beaucoup! Lydia

We had a fantastic day with Alex at the cooking school. Everyone really really enjoyed it!! Merci!

We are so looking forward to meeting Maria and Jennifer and especially you, for being our contact and helping us make this happen. Thank you for everything. Esther

Hi Ivor, just want to let you know the tour guide we had was one of the best we ever had.... she was extremely polite ...accommodating and professional..... we could've not been more happy with her services. Kevin Fish

Hello Ralp! Thank you for taking care of both the restaurant reservation in Bordeaux as well as Epicure in Paris. I have heard from Warren Ross today. He said they had a wonderful day and that their guide was excellent. He said that their choice to stay in the city was a good one as they “like the vibe”.

Céline, Thank you for assisting me to give Jack & Caffrey Dudenhoeffer the trip of their long lives. What a lucky couple they are. Their trip through France was magical. I couldn't have done it w/out you and the wonderful team at Découvertes. And I thank you from the bottom of my heart. --Liz

Andre: Just a note to thank you and Decouvertes for your assistance during my vacation in France. All arrangements were perfect including the Moulin Rouge tickets, drive transfers and train tickets. Thanks for doing a great job, very much appreciated. Again, thanks for your professional assistance.

Thank you for doing such a great job in setting up the arrangements for our trip to Paris with Chris and the rest of the family. We all had a great time. We were treated royally by all the services. It made it very convenient for the traveling. Thanks again. Mary and Tom Reissner

Dear Stephanie and Andre,

We just received feedback from Laura and she said she loved the guides and drivers! She said Elvira was amazing and they were very fond of her.

Thanks so much everyone. This is AMAZING!! It has a lot to do with all of the wonderful support you provide.

Dear Geraldine and Harmonie, I (you) received many compliments from the Swyers Party, thank you!

Hi Celine, I received a report on the Normandy trip and wine pairing from Mrs. Bice. They loved everything and were so happy with all the arrangements. Thank you Celine for again making me so great. I like wonderful reports from my clients and it was all with your help. You are the Best. CHEERS,

Hello, Bertrand!

Hi Mathilde, All went great. Very nice restaurant and the food was excellent. That for all you help. Best, David

Dear Bertrand, I wanted to share these wonderful comments with you regarding the event and express our gratitude for the great job Mathilde did to set this up for our Advisors and their clients. Best regards, Mary Kaye.

Geraldine, Good morning! Good news – Mrs. Foulger loved her time with Christian and Thibault. She said they were everything she could have hoped for so thank you so much for making her so happy!! I truly appreciate it.

You’re welcome Celine. I know how good you are and how hard you work and trust that I will only recommend the agents that will be worth our time with great business for you! Kindest regards, NKO

Just a quick note to say how pleased the Mills group was their guide, Isabella. Most times we don’t hear much unless there’s a problem. Mr. Mills emailed me Saturday evening and said, “Our guide was great and we enjoyed her.” After Sunday, he emailed me again.

Hi Cynthia, I heard the event went to perfection so I just wanted to thank you and everyone involved. I look forward to hearing from Wendy all about it! Again, thanks so much!! Warm regards, Janet

Hi Celine You are the only one person found great guide at last min, she sounds fantastic. I really appreciate it!! Thank you so much! Nam

Dear Marine

Dear Geraldine,

Hi Cynthia… I sincerely appreciate all of the work that you have done and I WILL tell her I how have more confidence working with someone local, who knows the area and speaks the language over working with people who are an ocean away. With all of our emails, I consider you more a friend than just a travel industry partner.

Sandra,Great response from the group leader. “The trip was a huge success. Everything went really smoothly. A+ to the bus company. The driver (Dominique) was super friendly and helpful! We are already thinking about next year! :)”See below.Thanks for all your help with this.Best,Marianne

Hello Bertrand, Last month my clients, a group of 14 enjoyed your meet and greet CDG Airport, transfers to Normandy, return transfer to Paris and meet and greet in Paris from Nice. Everyone raved about the service and knowledge of the guides. Cynthia and Sandra are amazing, no stone left unturned.

Good Morning Sandra, The group loved the arrangements Sandra.Rave reviews. Thank you again. Best Wishes for a beautiful sunny day on your special Wedding Day. Evelyn

Hello Sandra!

Sandra, Just an FYI on this event in Monte Carlo. The guide Stephenie, was terrific. Great driver also. We all loved the day with one exception. Regards, Paulette

Dear Sandra Nice to hear of you ! For me was a pleasure to know all of you as well

Tiphaine, The H's are having a wonderful time in France, and I heard that everything was perfect with the drivers in Bordeaux. Thanks so much for all your help! Hope to work with you again soon. Warm regards, Nancy

Dear Lina, Just wanted to send you a note regarding the trip. The trip was fabulous. The guides were wonderful and everything worked extremely well. I know you spent a lot of time and back and forth communications with us on accommodations in Provence. The Villa Baulieu was beyond fabulous and something out of a dream world.

Dear Tiphaine, Lisa loved her driver. He took them past the Tour Eiffel on the way to the hotel and she posted about him on facebook! Best regards, Mary

Geraldine,Good afternoon. I wanted to let you know that my clients very much appreciated their transfer guides in CDG and MRS. And had a great tour with Stephanie!!! I know it's always good to have feedback, especially when it's positive.Thank you so much, I look forward to working with you further in the future.

Hi Geraldine,My apologies for the delayed reply, it has been quite busy here.It is great to hear that Decouvertes is happy with KT team and can assure you that our France specialists are quite pleased with your team!

LinaNada de esto podría ser posible sin tu apoyo, atención a los detalles, esfuerzo y esmero. Te ruego hagas extensivo el reconocimiento a Eva y el resto de tu equipo. Muchas gracias por unir esfuerzos conmigo para atender a estos clientes. Abajo adjunto el comentario de mi cliente.

Hello Geraldine, Carl and I did enjoy the brunch so much; we learned a great deal as we stayed for Bertrand’s 2nd presentation—which we could see and hear. He outlined so many fine products and services. I am eager for clients to request travel to France so that I may contact you.

Hello Geraldine, Sorry for the delay in getting this to you. It has been a busy summer. I spoke with the Beljaks and they were delighted about the whole itinerary you put together for them. I hope to do some more business with you soon! Thank you, Denise

Dear Geraldine, Wanted you to see email from Bari and Blake: “Thank you!! We had the most incredible trip!!!! It was unreal. We just got home and are getting settled, but I will send you an email later tonight with details to share!! Cannot thank you enough!” Thank you again

Hi Jessica,

Hi Karine, I just wanted to let you know that my guests have returned from their trip to Europe.I welcomed them home, and asked her to give me some feedback on the Provence villa, and here is what she had to say:

Dear Tiphaine,

Dear Bertrand and Tiphaine,

Geraldine,

Dear Cynthia,

Hi Karine

Thank you, Marine. All is in order. Thank you for all your help.You made it easy and handled everything in a most professional manner.Best regards. Bob Watson

Hi Andre, I’m so happy they have a great time in France! That is why use your services as much as I can because you are that good J Thank you for the update. Have a great weekend. Kind Regards, Mimi

Lina, Excellent job and so beautifully presented! Just a few quick questions to be sure this is what client is expecting. Thank you! Susan

Bonjour Celine,

Hello Marine, Mr W. and Ms H.had a delightful time in Paris.Thank you for your assistance in setting everything up.My Best, Lani

Hi Marine Just heard back from the client Ms F. who said the transfer was FANTASTICThank you Ann

Hi Celine!

Dear Shahista, Thank you for following up. The S were pleased with their Normandy/Paris trip and I am relieved. It was our first time working together. Here is the overall feedback I got at the end:

Hi Geraldine, Just wanted to drop a quick note to say thank you for arranging a wonderful trip for my clients! Everything was perfect and they had an amazing time. They are thinking of coming back someday and they’d love to employ your services again. Thank you again! Kevin

Dear Geraldine, Just a quick note of thanks for our arrangements pre-cruise in Paris two weeks ago. All was perfect and we love Le Saint. I appreciate your suggestions and hope to work with you on Paris for Chairmans in November. Warm regards, Sharon

Hi Andre, My clients, the H family, LOVED the house and especially the guide! Thank you so much for all your help with this booking. I would not hesitate to use your company in the future for any of these types of requests! Jill

Hi Shahista

Wow. That is pretty amazing. I told Bertrand last month we need to start working together again but wow... I didn't expect this kind of gesture right out of the park. We really should email everyone in the company a summary of your experience.

Bonjour Mickael, This is absolutely fabulous! Of course as clients come to me to design travel, I will contact Decouvertes. Thanks for sharing and please let me know! Kathy

Hello,

Hello Shahista and Harmonie,

Shahista, thank you! I knew there was a method to the itinerary and you are the expert. They are leaving this evening and they will be there tomorrow. Again, thank you for all your hard work. You have constructed a trip that they will always remember. Liesse

Hello Sandra!

I just received an e-mail from Mr. Q, he said your services were absolutely perfect and he loved the hotels in Paris and Normandy. So thank you for all the work on that booking. Always nice when the client takes the time to thank us. Have a really nice day. Carol

Hi Geraldine, I just wanted to let you know our clients are having a marvelous time. They said Paris was fun (though a bit drizzly) and Bayeux is just perfect. Hotels have been top-notch! Train ride was ok! Tour guides have been just wonderful.

Hi Celine, I wanted to let you know that Valerie and her mother had a wonderful trip. They particularly loved the fashion/shopping day and the stylist you hired for them was apparently amazing! They enjoyed everything. Best, Melissa Durkee

Dear Shahista, Forgive me for being so unresponsive in getting back to you! It was a Holiday weekend for us here and I did take an additional 2 days off as well.

Dear Celine, The trip was more than my clients expected. The apartment location was great , right near the Place des Voges, was clean and comfortable. They walked many places, with the guide Christian, they walked over 10 miles! He was excellent , and it was a perfect match of guide, and being on their own. Julia

Dear Celine, The positive that did come out of this situation is that I was introduced to you and Decouvertes.I look forward to working with you in the future. You have already proven to be a real expert as a France specialist. You had put together a great itinerary. Marilyn

Dear Geraldine Absolutely. It is VERY IMPORTANT that we get them wonderful guides and that the experience feels very private to them. They have stated that to me repeatedly. And you absolutely have my trust:) I love working with you!Sincerely, Jennifer

Hello Celine,Thank you for this wonderful proposal. My apologies for missing your call on Friday. I spoke with Valerie after she looked at the proposal. She and I are so impressed.Best,Melissa

Hello again Lina, Can I say wow for the brochure? That is really, really cool. I do not recall receiving something so professional from any DMC elsewhere in the world. Congrats to you and your team. Please share my feedback with them.Mau

Bonjour Geraldine! Thank you for this proposal and for this beautiful brochure, it is amazing and sets a new standard for travel planning. Kind regards,Carolyn

Dear Cynthia,YOU and I HAVE made this trip a GO with our persistence: you from the hotels etc. and me from the Dixon Director of the Gardens and mailings and phone call to the tour participants! We are truly “worker bee”!Glenda

Dear Marine,

Dear Mickael,

Good Morning,

Hi Marine I just want to say “thank you” for making the arrangements for us. Thus far we are having an amazing time in Paris (despite our bags being left at Copenhagen airport). We are still yet to receive them, but are trying to make the most of things by shopping, shopping and more shopping.

Greetings from Brasil! Dear Bertrand, I’m writing you to thank you for our services in Paris! The transfers went perfectly well and the tour in Versalhes was a very nice experience! Thank you very much for your attention! Kind regards Marina & Cecilia

Good afternoon Thomas, Please forgive my tardy reply. We arrived home late last Sunday evening. It was a busy week catching up after 18 days of traveling.

Dear Marine, I went online and made a new package with 3 tickets. Then, I made the payment. Can I access the old reservation and cancel it so there are not 2 in my account....or does it matter? Can you make sure the tours have been requested? I have a receipt for payment....but I want to make sure everything is booked.

Geraldine, Thank you for such a great day yesterday. We all had a great time and really enjoyed the unique activities. Our guide Christian was terrific and very knowledgeable. I look forward to working with you on our next itinerary to France! Many thanks again for the special day!Chad

Hi Charlotte,

Dear Bertrand,While all of our services were excellent, I want to make sure and highlight Camille with our transfers and Benjamin with VIP at Orly.

Dear Jessica,

Dear Lina, Just to let you know that Mr and Mrs C. have just returned from their trip and said it was fabulous. Thank you and your whole staff for making my job so easy and making the clients' trip so enjoyable. I look forward to working with you again. kindest regards Ina

Dear Marine,We are still on our travels but I wanted to take this opportunity to thank you for our wonderful guides Cecilia in Monaco and Angelique in St. Tropez which turned out to be Cannes. The four of us were very pleased and our tours exceeded our expectations. We had 2 terrific days.Thank you very much,

Dear Laurent My clients had a truly great holiday in France thanks to you and Decouvertes. They were pleased with everything. I am looking forward to contacting you again for more clients coming to France! Dave.

Dear Mickael, This was email that I just got from a client who had your transfer at Charles de Gaulle yesterday. "Pickup cdg worked like a charm". Sorry I missed you yesterday at your booth, you were busy with new travel agent who needed to be briefed on your company. I just wanted to say hello! Sincerely, Vicky

Hi Celine,Just wanted to share some feedback from Linda. They had a wonderful time, thank you for making it wonderful for them!

Dear Celine,

Dear Andre, Thought you’d like to see these great comments. Good job!! “It was a great trip! Everything went smoothly without a problem. The places we stayed were wonderful and the guide was great. She showed us so many things we would have never seen on our own.” Betty

Hi Sandra.I hope you are well. I just wanted to get back to you with feedback on the tours you did for the JAS group.

Hi Marine, I wanted to share the comments of the K. from their excursions in Paris. We had a great time. Rebecca was fantastic. We will let other friends know about the trip and Rebecca. Thank you for your great work! Best, Mylen

Dear Charlotte, You have been so very helpful. It is what you and Decouvertes are all about. I am sure my clients will enjoy Paris so much because of you.

Yoann She said all was wonderful ! Thank you again for your help with this one they did have a wonderful time! Laurie

Dear Yoann, Thank you for arranging the guide in Normandy for my clients. They had a wonderful time and were very pleased. I don’t believe I ever sent you the commission form, but I have attached it here. Please let me know if you need any further information. Many thanks and best regards,Carol

Dear Laurent, The customers are SO happy Laurent. This is fantastic and again many thanks.Jean

BonJour Laurent! I wanted to thank you for the wonderful service your company provided me while in Nice. I liked your guides a lot and they did an excellent job! Isabelle and I hit it off very well! Kind regards, Jill

Hey, Just wanted to say thanks - they loved their guide in Paris - and said she was the best! They just loved Paris!! Thanks again, just wanted to let you know I heard from him. Diane

Dear Geraldine,Kim and Larry had a fantastic time in Paris!They absolutely loved their tours and guides to the point that they would like to give a testimony about Decouvertes. What would be the best venue for them to do it?It is an absolute pleasure to work with you!Warm regards,Hanna

Overall, I feel it was a great success. I heard many positive comments. My sincere thanks to you for all your efforts – you did a great job in all the many details and requests we had for you. I know we’re not an easy to work with, but we know the expectations of our clients and want to exceed them.

Hi Sandra, Kirsten is leading a tour at the moment – Larry had called on Friday and wanted your email. He wished to thank you personally. He had a most wonderful tour. Sheri also called in and said how wonderful the tour was! Best wishes! Lisa

Andre, Wanted to share this feedback from Ms T. / Ms W. - thank you for making us look like a star! Best Shawna Le Burgundy : loved it! great bar Loire Valley - beautiful. Guide was the most charming man - director of one of the chateauxBeautiful hotel

Celine, I hope this finds you well. I wanted to let you know how much my clients loved the tours and all the services provided by Découvertes They specifically mentioned how wonderful you were and the entire experience was fantastic! Since these were especially demanding clients, I truly appreciate that everything went so well.

Hi Sandra, It was fabulous. Thank you so very much... And Suchy had a wonderful day in Provence. :-) Kathy

Dear Yoann, I saw the Bs. tonight and they raved about the entire trip. In particular the guide in Normandy was extraordinary. Please let her know.Thank you for s job well done ! Susan

Hello Charlotte, Here is her review of her experience. She really loved it! Thanks, Charlotte, for all of your best efforts. Ms. Q.’s trip was a huge success. I hope to have more great bookings in the future. John

Dear Yoann, Please find hereafter the feedback from my client. Thank you

Hola Lina wooooow woooow lo bonito que está el nuevo formato me fascino!!!! Increíble Increíble muchas felicidades!!!!!! La fotooooo wooow de verdad increíble Ya les mande la información de ambos precios. Saludos, Carla

Dear Marine, thank you so much for all your help, I really appreciated !!!!!!!!!!! You have been very helpful, now I ‘m more familiar with this company and hope to send you more business !! You have a great week.. Ana

Dear Lina, Thank you so much. It has been a real pleasure working with you. This is my first booking with Decouvertes and it will not be my last. I have advised all my co-workers what a fantastic company it is and how I truly enjoy working with you. Have a great weekend. Carol

Dear Geraldine, The S. are back from their trip and they had an amazing time!!! Every guide was better than the next and it added so much to the experience. Merci merci! I look forward to working with you again in the future and will let my colleagues at century travel know what a terrific job you did. Jfw

Dear Sandra, The menus sound divine! When can I go??? Thank you for all the great work you have done, Kirsten

Dear Andre, I hope you are well. I am writing to tell you that the D. family had a wonderful time and they said everything was perfect and magical. Thanks for your hard work and quick planning. Best, Wing

Hi Charlotte,The clients really enjoyed the catamaran and the lunch/wine were great. It was good quality and a nice change from some of the heavier food they’d been eating. Thanks again for all of your help! Brian Campbell

Hello Charlotte, I hope you are as well! I have already let everyone here know how wonderful you and Geraldine are to work with and how well the yacht rental went! Thanks again for everything! Lesley

Dear Charlotte, We had a fabulous time! The house was great and Mathiew and his father and brother were all great. It was a magical trip. John

Hi Thomas, Just a short note for now to say a huge thank you for all the fantastic arrangements you made for Maxine and I and our family – we have had a truly fabulous time and everything has worked and come together exceptionally well thanks to your excellent local knowledge, recommendations and your attention to detail.

Hi Charlotte: Ms. F. wanted me to tell you they had a great day yesterday. She also said the driver was the best she’s ever had. Regards, Mary

Hola Lina, Solo comentar que los clientes quedaron encantados con los servicios y en especial con la guía. Gracias por todo y espero volver a colaborar pronto con vosotros.

Hi Geraldine, Just a note to let you know that Ms. B. and Ms. W. love their guide, Helene, in Paris. They said she really made the difference. Would you please let her know how happy they were with her services? Regards, Michele

Hello, Charlotte, Thank you so very much for this message. I very much appreciate all you have done to make her villa experience such a positive one. You are fabulous! Best regards. John

Hello Charlotte, They had a great trip overall. They loved the Chalet, enjoyed Chamonix. Thank you for all of your help! I’m glad I know where to find you if something like this comes up in the future! Best, Katrina

Dear Sandra, Just back from Scotland and busy moving banks. The reports from Brittany are very good. Thank you again for all of your hard work which did pay off! All the best, Linda

Hi Andre, I just wanted to pass along Ms R’s comments: “Morning Pat…all is glorious here…the apartment and its management company are great and I’d recommend them, they also have a great tour guide system (Loire Valley)” So many times we only hear when things go wrong so I like to pass along the good !

Dear Celine and Aurore, We received the wonderful feedback below from the Starnes regarding their time in France and we wanted to share with you. We are so glad to have partnered with you to make this trip smooth and memorable for them!

Hello, Charlotte, Thank you so very much for this message. I am en vacances at the beach in North Carolina, so this means a great deal of relief for me. I very much appreciate all you have done to make her villa experience such a positive one. You are fabulous! Best regards. John

Hola Celine Espero que te encuentres muy bien, Solamente te escribo para darte las Gracias por tu apoyo. Los clientes me comentaron que la excursión estuvo perfecta, Que la guía muy bien y el autobús excelente. Todos muy contentos. Muchas Gracias Quedo a tus ordenes Saludos

Hi Celine I want to let you know what a wonderful day we had at Versailles last Thursday.

Hi Thomas and Charlotte, I haven’t spoken to them on the phone yet, but I have received, multiple texts about how delighted they were with the villa and the tours and transfers set up by you. You were fabulous to work with and I appreciate you pulling a miracle to get everything in place within a short time.

Hi Andre; Sorry for delay in responding to you. I spoke to the clients and they had a wonderful time and liked all of the guides very much.

Dear Thomas I have been back for a good week and am trying to catch up with my desk! However I really want to tell you now that we had a wonderful time in the Provence! The Tour that you put together and arranged for us was perfect and you might remember we were very spoilt with equally perfect weather!

Hi Geraldine, Thank you so much! Seriously…you and Paul and Charlotte are AMAZING! I know this booking has been painful! Lesley

Andre, I received beautiful flowers from this family yesterday for the “best family vacation ever”. Thank you for everything you did!! Best regards, Erica

Sandra: The tour was fantastic and I will talk with you later. Laurence was the best tour conductor we have ever had. THANK YOU!!!! Regards, Greg

Hello Sandra and Cynthia, THANK YOU so very much for all your hard and good work for my group who went to the Maginot Line from the AmaCerto.

Hi Geraldine, WOW, your email has made MY day!!!! I am thrilled that the B. have had such a good time! They are some of my favorite clients and this trip meant a great deal to Mr. B., because of his military service! I knew things must be going well when I kept getting texts with pictures!!!

Dear Andre, They had a fabulous time and everything was perfect! Thank you Sharon

Good Afternoon Maude and Geraldine What a lovely surprise!! I would be honored to sit at your table on Monday evening, August 10. I have really enjoyed working with Geraldine. She is such an asset to Decouvertes.....so professional, prompt and knowledgeable.

Dear Geraldine, Happy Friday and I wish you an enjoyable weekend. I wanted to forward to you the kind message I received from Mr. B. below.

Dear Sandra, I would like to thank you for doing such a wonderful job with the Delbarton French Club trip. They loved the hotels and tours, and felt that you were with them all along in communication! I appreciate your patience and your dedication. I will not hesitate to call you again when I have clients coming to France!

Good Morning Lina, My clients sent me an email. Thank you for your help .

Dear Sandra, Better than perfect! Loved every minutes. Super food and service! thank you Christine

Dear Andre & Bertrand, Find bellow the evaluation from the Drs. Steed & Furno. They had a fabulous time in France. Please thank the guides for us. And thank you for making it happen. “This is one of the better trips we’ve taken, certainly in our Top Ten. It was a wonderful combination of things to see and do.”

Hello from Cleveland. The evaluations are coming in to New York. They are very good. Thanks so much for all your work for us. Here is a group photo with you at center! Yours, Roy

Hello Sandra, Just talked with my wine leader and the 2 Bordeaux days were excellent!!!! The lunches were fabulous the tasting at the shop was EXCELLENT. Lucille the group guide was knowledgeable and very good. They did a great job accommodating Dianne Vernon’s special dietary requests as well.

Dear Thomas,

Hi Celine, I talked to the S. this morning and he could not say enough about how wonderful and meaningful the Normandy trip was. He had nothing but high praise for everyone involved and they loved Villa Lara. He sent a special thanks to you to as I expect he heard your people checking in with you periodically :)

Dear Thomas I hope you are well. I thought I would send you a quick note to say thank you, Dr & Mrs de L. are now home and they had a wonderful time. Stephanie was excellent once again and they were very happy with all of the arrangements. I look forward to working with you again. Regards Evelyn

Hello Tom, They all had an AMAZING trip and I will definitely use you for future FIT trips to France! Have a great day, Kelly

Thomas, The Clients W. had a wonderful experience with your services! The highlight of their entire trip was St Tropez & Club 55…so thank you for your diligence & assistance with the reservations, etc & drivers.

Dear Marine, This is really good news. Many thanks. You have been great. Many thanks for all your support.Make sure I will advice all the Brazilian market about you Atenciosamente.André

Hello Marine, I found your booking engine through Virtuoso.com. We use Decouvertes quite a bit for France FITs and have been very pleased. Your booking engine was very easy to use. I can’t think of any bad points. It seemed very straight forward. Thanks so much. Christie

Dear Marine, They enjoyed the arrangements very much.

Hello Thomas,

Sorry it took so long to get back to you. They had a wonderful trip! Thanks again for all of the help!I look forward to working with you again in the future!Tess

Hi Cynthia,Thank you so much! It’s truly been a pleasure working with both you and Sandra – this has been an amazing first experience with Decouvertes I can’t wait for us to bring you more business.Theresa

Hello Geraldine,The Coogan family had a great time in Paris and enjoyed all the services you provided. I look forward to working with you again.Thank you!Doug

Hello Geraldine,The C. family had a great time in Paris and enjoyed all the services you provided. I look forward to working with you again.Thank you!Doug

Dear Geraldine,Just heard back my client. Here is her feedback:

Hi Geraldine,The clients had a wonderful time! They thought the best part of Normandy was the museum and that more time could be spent there. They enjoyed their guide. Thank you for everything!Linda

My Dear Bertrand,I hope you are very well.A short mail to thank you for all your help always, and specially with our groups.I was right in choosing Decouvertes as our partners in France !!A big hug from all of us in bcmviajes to all of you in Decouvertes!Bruny

Dear Thomas,My wife and I just completed our trip to Paris. I just wanted to let you know that we were very happy with the service you provided.

Bonsoir Geraldine,The G's party had a wonderful time, and highly praise your services. All on time, hotels wonderful, guides/drivers GREAT.Everything went perfect!!! Merci- Thanks for making me look so good.I will be in contact for future private tours - you are my go to in France.

Hi Laurent,

Dear Geraldine,I have not heard a word from the W's. No news is good news!!! :-)I am so glad to hear the tours and cooking classes are going well. I will let you know their feedback once I speak with them.Thank you for taking good care of them while they are in France.Have a great evening!Warmest regards,

Geraldine and Decouvertes, My client Mr M. said that everything was very well done and was extremely happy with your services.Merci beaucoup!Collette

Dear Laurent,Thank you. The clients loved the guides.You did a great job for my clients.Sincerely,Renee

Hello Thomas,This is long overdue, but I did want to write you and let you know what a wonderful day we all on our tour.The guide and driver, were so nice and so good, we really enjoyed them.They did a great job and really showed us so many sights.Thank you for arranging the wonderful time for us!!!Betty

Dear Laurent,I have heard from the Rainharts. They had a wonderful time. The guides were great! The hotels were lovely! The food was good! Thank you!Thank you very much for all your help. I look forward to working with you in the future. Merci beaucoup!Sincerely,Kathy

Dear Thomas,Find below some feedback from B. and F. Thank you Thomas for making me look so good!

Thomas does wonderful work!!Margery

Dear Katia,Great working with you… You are terrific…Elaine

Queridas Celine & LinaNo tenemos palabras para agradecerles su apoyo tan exacto en todo!Asi es muy placentero trabajar en un negocio que esta expuesto a tanta suceptibilidad que se sale de nuestras manos. Trabajar con ustedes nos sentimos privilegiados!

Celine,Just received this great note from my client.“We are back and we had a great time. Food was always outstanding. Beaune and the countryside is beautiful. Beatrix was such a knowledgeable and very professional guide. We, of course, had a great wine tasting experience.

Hello Katia,Mrs R. told everyone what a great job you did and she is recommending you to all her friends.I now have a family coming this Thanksgiving. They want to do a lot of what the R. party did.Segway at night, cooking, perfume, tour of the museums (whatever you recommend)I am in your hands.Thanks,

Hello Didier,My clients, S. and C., had a fantastic time in Corsica and loved their hotel and their rental car! Thank you for your assistance with everything! Thanks again and I look forward to hearing from you soon.Marci

Good afternoon!I wanted to be sure to pass this compliment along from the C. party; I received it this morning "Stephanie, our guide is the best ever! Please let the company know. We are in Monaco now."Keep in mind that they have had a private guide in France that they enjoyed, but they think that Stephanie is better.

Thanks Katia,You did a fabulous job. I haven’t spoken to B. and H. yet-except for a quick email saying they had a wonderful time.BestRosie

Thomas, I wanted to share with you that Ms W. kept in touch with a friend here in Naples as her trip progressed : your arrangements received the highest accolades and she said the escort from the Sheraton to the American lounge was absolutely the very best. So thank whoever that was and tell them they were praised so highly.

Dear Laurent, Last I heard, they were having a wonderful time. Thank you so much for all your help in arranging this wonderful vacation for the Rainharts.Kathy

Bonjour Thomas,

Dear Thomas, The clients’ trip was a great success. Hopefully I will be able to send many more your way. Sue

Didier,Great trip with M. last week. Hotel was great and everything was perfect.Thanks,Ricky

Thank you Thomas... I wanted to let you know our owner just returned from his trip where you arranged a lunch and Eiffel tower tickets at the last minute. He wanted me to let you know..the lunch restaurant was perfect..everything was great..and he so appreciated it!!!!Another reason I always reach out to you and Decouvertes!!!!

Hello Celine,Thank you for your professionalism and excellent service with this booking.You are on my preferred supplier list and will be happy to continue working with you.Kind regards.Maurizio

Hello Katia,I talked with Angela Grove today. She stated that she and Bill Reller had a great Normandy trip in June.

Hi Celine,Thank you so much for your quick responce!I also have to tell you that our mutual clients Mr and Mrs Bayly (honeymooners who just returned from Paris), who you put together a package for, had an outstanding time!They haven't stopped talking about their wonderful France trip.

Hi Andre,I want to let you know that Mr. B. and family were very pleased with their trip to France, so many thanks to you and your team at Decouvertes.

Dear Didier,Thank you. And I finally received a report from my clients. They had an excellent experience. I will also forward the good comments to Travel Leaders, we are lucky to have such wonderful In Country Partners.Cindy

Dear Geraldine,Thank you for your kind e-mail. I have just had a call with the client and he was really very satisfied and he is happy that he was able to travel. He also mentioned that everything was perfect and exceeded his expectations.

Dear Thomas,The clients are back and thought their arrangements with Decouvertes were fantastic – they can’t talk highly enough about them and their comment was that it was worth every penny …Cathy

Dear Didier,

Hello Didier,I want to let you know that Mrs. Williams and family had a great time in Normandy and I want to thank you for your help.Many thanks, Marta

Hi Sabrina,My business partner Keri had a really long chat with our clients at the end of last week, and they had nothing but amazing things to say about everything. The highlight for most was Grignan, and they were overwhelmed with the stunning beauty of the area and loved the hotel.

Hello Celine,I wanted to pass along comments from Dr. Dobrovolsky, who said the tours in Paris went seamlessly, were well organized and they had a wonderful time.Thank you so much for all your knowledge and assistance.Have a great summer.Donna

Dear Estelle,The private guide in Paris (Elvira) was excellent. She did exactly what we had requested.Julie

Dear Andre,David was the guide and he was sooooo prepared!!!!! Spoke outstanding English and was a great communicator!!Thank you Andre, and big thank you to David also.Christie

Dear Katia,We are home and had a wonderful time in France.Everything was perfect once David met us at the Deauville train station. He is an excellent guide and travelling companion. I will always recommend him to future clients wanting to visit Normandy.

Good Morning Thomas,

Dear Thomas,I will definitely come by one morning to meet you all. I have enjoyed working with you this year on my client’s Normandy trip.Maureen

Hello Didier,I just wanted to say that we had a great day with Gwenaëlle on June 10th. She is an excellent guide and very professional. We learned a lot and had a good time also.I was very impressed with the Decouvertes level of service.Thanks for arranging all.

Hi Estelle,

Hello Thomas,Recently I employed your services both for a private airport transfer and a driver guide for a ½ day tour of Paris with your wonderful Helene who did such an excellent job. Both services were exceptional thankyou very much. My clients travelling with me were also very impressed.

Dear Didier,I just had some clients, Richard and Diane Levy return from a nice trip to France you arranged. They had a very good time. My best regards and thank you againGeorgy

Didier,

Dear Sabrina,I did hear from the group and they told me they had a fantastic time and everything went very well!!Kind regardsLyn

Hi Didier,The Freyre family had a wonderful time!!!! Thank you very much for all of your assistance!!Thank you,Colleen

Hi Geraldine,I just got off the phone with Majed ... he had an absolutely AMAZING time!!! He loved every single day that he spent in France, he said that all the tour guides and drivers were lovely, very educated and gave them an extraordinary experience.

Dear Sally,Just wanted to let you know unfortunatety this time will not be needing the apartment. client has found a friend to be with in Paris. All good though because it has given me the opportunity to know who you are and how fabulous you are to work with.

Dear laurent,The clients had a wonderful time. They're still talking about the trip as if we just got back.They loved the places we stayed. It would be hard to select, which one they liked the very best.The guides were terrific. The LOVED the walking tours of Montmartre and the Marais.

Dear Thomas,The clients told me they had an amazing trip! Feels like a dream. Thanks again for all you did to make it happen.The airport pickup was perfect - the driver was great and waiting for us. They got to the hotel with no problem.

Dear André,David was the guide and he was sooooo prepared!!!!! Spoke outstanding English and was a great communicator!! He'll do well!!!THANK YOU!!!! All the trips with you have been excellent!!!!Take Care,Christie

Hi Cynthia,I greatly appreciate all your hard work, attention to detail, and rapid response to my many emails. Working with you and making contact with your outstanding company is a definite plus to have developed from this experience, and I really look forward to working with you again!

Dear Thomas,We worked with découvertes as on-site for France Decouvertes, and you are absolutely Wonderful !! You have never failed me, no matter how large or small ,expensive or mid-priced the request.As a Virtuoso member, you always get back to me immediately.For any needs in France, I recommend to use Découvertes.

Hi Geraldine,I wanted to tell you that all your arrangements worked out perfectly. The Shubins absolutely loved their guide, Claire. They also were very impressed with the vehicle.

Dear Thomas,My clients said they had a wonderful time. The dinner cruise was a highlight. Very good food with superb wines.Our driver-guide Jean-Noel was great. Thanks for making the arrangements.We are looking forward to working with you again in the near future.Laura

Dear Sally,This is brilliant thanks so much. I have been so impressed with your company since I met Bertrand at Pure.Kind regardsDanny

Dear Didier and Bertrand,First let me say “thank you” so very much for once again making me look like a star!The clients began their trip in Amsterdam and Bruges, followed by Paris – Christian was the highlight of their trip and this is not their first time visiting Paris: he was unbelievable.

Dear Cynthia,Decouvertes is by far the most helpful, knowledgeable and gracious company with which to work in France.Kindest regards,Betsy

Dear André,

Dear Céline and Lina,Both of you have been so nice and helpful I am making sure your names get around the office. I thank you for everything it has been a pleasure working with you.Have a nice weekend.Janet

Dear Estelle,Mrs Baron is back from Europe and said that the tour she had was excellent!!! I am so happy as she is one of my best client. She said that Stephanie was fabulous.Many thanksGregory

Good morning DidierClients very happy with service and guide. Thank You.

Hi Céline,I just got these from Mrs. Schorr and thought you needed to see them since you played such a big part in this wedding!!She said it was fabulous and everything was perfect. I just want to personally thank you for everything. You are always the best!!!Fondly,Frances

Dear Cynthia,

Helene was Excellent. A great addition to Decouvertes. I can recommend her highly. A perfect day !Kudos to Decouvertes and to her ! Thank youSusan Rubin

Thank you Cynthia –

Hello Thomas, The clients said their tour guide has been amazing ... Goes above and beyond for us. They will miss him tomorrow! He's been great! "Thank you so much,Lana Swanson

Dear Decouvertes,My clients said that EVERYTHING and all the guides were wonderful and to their expectations and they would highly recommend using you again and to their friends.Thanks for everything and Geraldine is terrific to work with.Best regards,Karen

Hi Geraldine,The clients said the tour and guide was fantastic!! They really enjoyed themselves.I will definitely keep you in mind for future tours!!Thank you,Grace

Dear Geraldine,

Dear Decouvertes,The Carr’s experience with your company was very good. Not a problem anywhere. They stated their guide was excellent.Many thanksKay

Dear Decouvertes,WONDERFUL, we have used you before for them. Always for our clients.Regards,Laurie

Dear Andre,We love to work with you. It is especially a total pleasure.Everyone is prompt, courteous and knowledgeable.Thank you kindly for your good work.Sincere regards,Bobby

Dear Estelle,The Connaughtons had an excellent experience - thank you!Maggie

Dear Estelle, The clients had a wonderful time and really enjoyed the tours. Best regards, Colleen

Dear Andre,The service that I received was impeccable. Andre handled my clients with all of his expertise.

Dear Andre,All guides and drivers were courteous, nicely dressed and knowledgeable.Nothing negative to say.Hoping to work with you again,Tony

Dear Andre, You were excellent to work with, we had many many questions/changes and they were handled very professionally by you. I would not hesitate to work with you again in the future. For My clients, they were very, very pleased with all arrangements. Thank’s a lot, Matt

Dear Celine,It was a great experience to work with your company. I was a bit skeptical at first but after dealing with you, you gave me confidence in your experience and knowledge of the product. I will definitely use you again.

Dear Thomas, I was VERY pleased working with you…..I could not have asked for a better person to help planning for the guests. I just gave your name to another agent in our office for assistance. Thank’s for all, Carol

Dear Geraldine and Didier, My experience with Didier was a very good one. I was in a bind, and Danielle Meeker and Ronnie Liadis from my office both said call Decouvertes!!I did and “Wa La” everything was taken care of and my client's were very pleased.

Dear Thomas,It was excellent to work with you; you are very knowledgeable and professional.Thank you so much,Bonnie

Hello, This is Julie from TravelStore. I have used your services in thepast and the clients LOVED your services. Thank you, Julie

Dear Céline,Please advise the tour agency that the guide we had today as part of today's tour was AMAZING. She was really gifted and is to be highly commended.Thank you,John

Good afternoon Didier, My clients enjoyed the services you provided while in Paris. Regards, Doug Floyd

Dear Laurent, you are a star !!!!!!!!! Thank you so much !!!!!!!!!! We'll send the final result to you when ready. Kindest regards, Cláudia Rodrigues

Dear Sabrina, Wanted to let you know that the trip was excellent. Guide a delight and all of the “campers” involved seemed to enjoy it. Fanny

Dear Emily, The trip was great and perfect! The hotel in Strasbourg was lovely. Loved Strasbourg . Adored our guide, Heidi- such a winner. All in all a great trip - you are the best! Elliot

Dear Laurent, The trip was outstanding. The accommodations were great. When we were in Paris we watched the finish of the Tour De France. It was special since it was the 100 Anniversary of the race. How exciting and memorable. You should steer people who like sports to watch the race. It was so much fun being there in person.

Dear André,

Hi Solenn, I thought I would email you and thank you again for going above and beyond for my clients. They thoroughly enjoyed your guide and the experience and in the end were extremely happy they trusted that we would (as members of the Virtuoso “club”) deliver.

Dear Solenn, My clients have just reported back that the tour was amazing and they loved their guide. Thank you!!!! Paula

Dear Thomas, I have just had a long nice conversation with Mr. Hein and they had a wonderful time and were most complimentary of your services in Paris. He said the dinner cruise you arranged was outstanding and they enjoyed that as well as the visit and lunch at Versailles.

Bonjour Thomas, I just wanted to tell you that I received a text message from Mr Wheaton over the weekend saying that they had a fantastic time in Beaune and that Beatrix was a great success! Also enjoyed wonderful weather which helps. Sincere thanks again to you for your expertise and for making all the arrangements!

Dear Sabrina,Our guests all enjoyed the fromagerie, bakery and chocolate shopsThey thought The cooking class was fabulous, and the chef made it perfect!Anne Marie was terrific, Stephanie was fabulous!THANKS FOR ALL you did to make it happen.Happy Travels,Cathy

Hi Uly,

Hi Thomas She said they had a wonderful trip and they loved the apartment and the location, the guides were great, enjoyed all the tours, the girls loved the behind the scenes at the Eiffel Tower, the Loire Valley, Giverny was “magical”. The two things she said were difficult was that it was way too crowded at Versailles – couldn’t really see

About Private-transfer.fr : Thank you! It seems to be very easy!! Thank you very much! Kind Rgds Flor

Good morning Thomas, Just wanted to let you know that Mr/Mrs Lavine arrived home and are raving about how wonderful your team was. They loved the driver and the tour and I wanted to say a big thank you to you all for looking after them for me. Here’s to many bookings in the future. Thank you again Ruth

Hi Solenn, I just wanted to tell you that my clients really enjoyed their day tour to Normandy. They told me their Guide was wonderful! They are still talking about the great time they had. So thank you very much. I so appreciate your special service to my clients!

Hello DIdier - first of all I want to tell you that the Michael Levy family only had great things to say about their time in France. Thank you for all of your help. They were very happy with all tours and drivers. They have recommended me to their friends !

Dear Sabrina, I just had a chance to sit down and talk with Sister Roseanne. She was so thankful for all you did for them. She really appreciated you checking in with her and making sure everything was going well and for you being on top of things for them.

Fantastic- Thank you so much Didier! The client was thrilled with all of his drivers and tours. He sent me many messages saying that his guides were EXCELLENT! Thank you for looking after this VIP client! Please let me know if you need me to resubmit my banking information for the commission transfer.

Bonjour Marie,

"Hello Thomas, how are you? I want to thank you for all your help with my clients Mr. Sells and family. He came back very happy with all your services, the tour guide , etc. Thanks to Clementine also. Thanks again and I will keep in touch."

Susan, First, I just want to say that the trip has been truly amazing. Every moment has been magical. Hard to believe we only have a day left!

Wanted to share with you a little note that I received from the Guys & Unterreiners. Thank You for all your help and support and most of all your PATIENCE with us. Thank You again Matt

Dear Celine: Thank you and your team so much for delivering such a fulfilling trip for these clients. They report that their guide in Normandy was superb. I know this was a very small itinerary for you but I do appreciate your superb service for my very valued clients. Very best regards, Anne

Dear Andre, Thank you for all you do, I am not sure what I would do without you! You are a STAR! Clients really enjoyed their wine country tour yesterday and said it was fabulous and so far they have really enjoyed the trip.

Dear Sabrina, Thank you and all involved with this group! I could have not done it without all of your patience and assistance. Best Regards, Joe Colucci

A comment for our guide Anne-Claire Solenn, Please pass along to Anne-Claire how much we enjoyed our trip to Versailles with her. Thank you, Geoff Jay

Andre - Presume Carlson Travel has forwarded our summary feedback on the Decouvertes planned trip to Paris and Normandy. However, I should like to provide a special note to you directly.

Dear M. Collignon, Lucile Zagouri was our guide and driver during part of our recent wonderful trip to France. Lucile met us in Bordeaux and toured with us through the region and then on to the Dordogne. All the guides you provided for us were excellent, but Lucile really stood apart in several ways.

The Montanios has a GREAT TIME!!!! See her email below, Thanks to you too Andre, you are the best, sounds like they had the best room at the Senat!!

Mickael, Good work on the site Private-transfer.fr! I have used Didier for all requests in the past but look forward to quoting directly from the site! I’ll let you know how it goes. Kind regards, Owen

Dear Michael: I found your website (Private-Transfer.fr) very easy to navigate. Good job. Best regards, Barbie Smith, President

Hi André, I wanted to share with you Mr. and Mrs. Santis' feedback (please see below the e-mail Mrs. Santi sent me today). I am really looking forward to working with you again. Thank you! Elle

Hi Andre, Please see the below comments from my clients. Thank you for your help! Laura

Hi Thomas, Feedback already…. “A little cold over here but besides that the day kicked off fantastically with the little car (a 2 CV car).. Vic enjoyed herself which was great. The boat ride was Perfect!! Thank you Michael.. You should certainly use them again.. And the Restaurant was yummy!!

Dear Sabrina, Fabulous excursion. Jacqueline was wonderful, very knowledgable and friendly. The lunch was excellent . We all had a great trip. Thank you so much.

Dear Isabel,

Hi Thomas!Yes! They thoroughly enjoyed it! I haven’t spoken to her on the phone yet but have received emails……….

Just thought you'd like to know how much the Andersons and Gibsons liked David, their guide in Normandy. Thanks for setting that up so well! Mrs. Gibson emailed the following:

Bertrand

"Dear Carol, Everything, as usual, was PERFECT! I'd like to talk about a trip to Lourdes next year. Thanks for all your help! Fr. Miller Rev. Frederick L. Miller"

Good Morning Andre’, Thank you so much... I was out to dinner with M/M Rodolitz and they went over every exciting detail about the trip...We all like happy clients and I am grateful that you were the expert in orchestrating their lifelong memory. Warm regards from America... Carole Tzell Travel

Everything was so good, all of our travelers were very happy. The restaurants great choice, very accommodating. Annie was very helpful for the group logistics. Even the day without her and taking taxis worked out! Regards and Best wishes for the holidays Matthew - LACMA

Laurent, I wanted to let you know that my clients said their trip to Apremont was one of the highlights of their trip. They thoroughly enjoyed the entire outing. Thank you so much for all your assistance and professionalism. Happy New Year!

Hi Babs,

Hi Jeanne,

Hi Emily, I just wanted to let you know that everything was PERFECT. Cory hasn’t stopped talking about the trip and his father phoned me this morning telling me how much they enjoyed it. Apparently they haven’t stopped talking about the Versailles day. Take care and again many thanks.. Bobby

Dear Didier, below is the email from Mr. Conatys assistant. Thank you so much for making it wonderful, Best regards, Michael Retsina

Hello Andre, Mr Rodolitz had a marvelous time and your plans were perfect….They enjoyed the driver and the sites of interest were well-planned. Many thanks for your expertise. Regards, Carole Dalsimer

This is for the Alex Howard Program ending October 1.....Clients had a grand time...many thanks for putting it together. Bev

Hello Thomas.. I just received the most wonderful phone call from my clients Mr. and Mrs. Meshbesher who you helped me with some private tours etc. a few weeks ago. She asked me to let you know..how wonderful Helen their tour guide for 2 days was. It went beyond their expectations and were thrilled.

Emily,

Cynthia & Sebastien, I will like to tank you both very much for a most outstanding job with our Rogers Group, we thank you for all the special effort you both did for many of the group delegates, make there trip that more memorable, thank you We hope to work with you again some time in not to distance. Cheers

Hello,

Dear Bertrand, I just wanted to put down in writing/an e-mail how much I have to praise your fantastic staff Cynthia and Sebastien - they did a job that was nothing less than amazing.

Dear Sirs: We just wanted to thank you and tell you what a wonderful time we both had during our recent visit to Paris. Our guides, Linda and Gwenaelle were both knowledgeable, and very entertaining. We really enjoyed meeting both of them and learned a great deal about Paris and the surrounding area.

Dear Andre, Just a short note to let you know that the Brunner family had a wonderful time--they said that the lunch at Jules Verne with the top of the Eiffel Tower experience was fantastic(well worth the price)and they wanted you to thank their guide in the south for everything that was done for them.

We just wanted to thank you and tell you what a wonderful time we both had during our recent visit to Paris. Our guides, Linda and Gwenaelle were both knowledgeable, and very entertaining. We really enjoyed meeting both of them and learned a great deal about Paris and the surrounding area.

Dear Didier…just received from Alfred Fisher III- I am SO grateful to you and please may Agley x 2, Bartram x 5 and Fruehauf x 5 have the same wonderful and moving Normandy experience….merci merci merci and kindest regards…Phoebe Dear Phoebe,

Sebastien, I wanted you to know that the Normandy excursion and our wonderful guide Matthew were definitely a hit with our group. Somehow each place we went was not crowded with the cruise tour buses. Thank you so much for arranging a wonderful tour.

Dear Didier:

Laurent: I spoke with M/M Bloomquist today from their trip to Paris and Bordeaux. They could not have been happier with everything that was arranged by Découvertes, and they look forward to their next travel experience. A job well done! Thank you for all of your assistance. Regards,

Hello Laurent I have just spoken with Mrs Ariella Spyrides and she absolutely loved the yacht! She said it was superb! The crew was apparently amazing and she couldn’t fault it in any way. She really raved about it which is unusual for this family. Not too much exceed their expectation!

Dear Thomas, I want to thank you for arranging this wonderful tour for us. It was the highlight of our trip. Laurence was a terrific guide. She was very knowledgeable and flexible; making for an extremely fulfilling tour. We came home with great memories & pictures.

Bertrand, I want to take a moment to tell you what a fantastic job Emily de Clermont has done on a very last minute request. My clients are enroute to Paris and Emily was able to get everything they requested - with lots of changes - confirmed before they checked in for their flight.

Dear Andre, Mr. Levy asked me to forward this email to you. See below. Thank you for everything! We are back from our fabulous trip to France. I wanted you to know that all the planning and attention to detail really paid off.

Dear Didier, The clients loved the trip and your services! Everything was perfect! Congratulations Didier!!

Dear Bertrand, I had a client rent an apartment and join her many friends for many excursions and outings while in Paris. I had a last minute notice of all the activities and excursions and your team of employees have worked very hard to help us and accommodate our customer.

My clients have just been in the office and absolutely loved what you did for them in Paris…thank you so much…they were so happy and your service was perfect!

Again, I thank you…you did a remarkable job and I always look forward to working with you for my NICE clients!!! Take care, Andre!!!!

We wanted to thank you for your suggestion to use Decouvertes in France during our cruise last month. We had a wonderful guide named Joe that met us in Cannes (after we finally got to shore, that's another story). Ralph and I had been to the area

Hello Laurent, I have just returned from France a few hours ago and wanted to let you know how much I enjoyed this trip. The hotels and guides were terrific! Thanks so much…. I actually gave your phone number to a couple I met in Mt St Michel and hoped that they might call you to arrange some sightseeing at the last minute.

Hi Didier,

Hi Cecile, Just wanted to let you know our group was very happy in Nice with all of the tours/sightseeing that you arranged(Harry requested) for the week in Nice March 25-1 Apr.

Dear Cynthia and Sebastien (and everyone else who worked on this), Thank you for the terrific job you did on this MICDS school trip. They thoroughly enjoyed themselves - as far as I have heard. You worked long and hard on changes and requests - and we so appreciate your efforts, suggestions and final itinerary.

Dear Cécile, We are just home and were delighted with our stay in France, your arrangements and planning, and of course Stephanie who was a more than excellent guide and driver all rolled into a very intelligent, likable, and gracious host. You should be very proud to have her on your team.

Bonjour Sebastien, Thanks for your assistance with this group. They sent me great feedback. Thanks for everything. We are paying today this invoice. Tomorrow I will send you the wire transfer´s copy. My best regards,

Amazing service and i cannot wait to use your product again.

Dear Bertrand, Thank you for the excellent webinar today. I enjoyed it very much. Have a lovely weekend!

I very much enjoyed Bertrand's webinair on Bordeaux....very informative and helpful. He covered a lot of "territory" and did a great job of explaining about all of the wine regions, as well as the specifics of the Bordeaux area. The overview was as worthwhile as the specifics on Bordeaux, in my opinion.

Thank you Cécile. Your responsiveness is a breath of fresh air. It will take me a bit to tie down this client. They don’t make decisions easily. She did ask me last night about a unique venue for a dinner. She mentioned; the Louvre, the Trocadero, or Versailles.

Dear Andre, I wish I could give you a thank-you hug! But I suppose that a thank-you e-mail will have to suffice! Thank you again for all of this and everything does look perfect. There is no doubt in my mind that my clients will be treated to a wonderful experience.

Hi Bertrand and Cecile, First and foremost, thank you for the generous services offered during my stay in Paris earlier this month. I was very impressed with my guided day in Versailles with Linda and Decouvertes’ service and quality overall.

How nice to see pictures of all of you! We love what you do, and I am so appreciative of the help Cecile (one of the Ceciles???) - Sebastien and Cynthia have given us on planning this very price concious student trip to France for MICDS.

Hello Laurent, Mr. and Mrs. Beckstett have returned. They LOVED the guide you chose for them. I believe her name was Linda? The day in Normandy was actually sunny! Thank you for your assistance and I look forward to working with you again. Warm regards,

I’m so happy to have your hard work, thank you very much. Working with your company is very nice. She will be so thrilled to have such a location, amenities, quality and it worked for her budget. Again, I appreciate everything. Sincerely,

Didier,

Dear Cecile , We have just returned from our Voyager Club journey. I cannot say enough for Brigitte and our driver "Justia??" (I am not spelling his name correctly). They were both wonderful everyone loved the place we had lunch. I think by the end of the event, everyone was basically happy and

Chere Cecile,

I just spoke with my colleague in Paris, Alex Michaud. Alex told me he met Sandrine and therefore I am copying her as well now. I am writing as a follow up to your recent FAM with Valerie Wilson Travel and Mandarin Oriental Hotel, Paris. I heard nothing but amazing response and to that end I am writing to you today.

We just wanted to tell you from beginning to end it was the greatest trip ever. We had the most knowledgable guide when we arrived - a young 27 year old guy who was as much fuin as he knew just what we wanted to see.

Last July I had a wonderful trip to your beautiful Provence. My assigned guide was Joe who began as a guide, but the trip ended with him as a friend.

Hello Laurent,

Hi, We called your office and here you are in Europe - just wanted to tell you from beginning to end it was the greatest trip ever. We had the most knowledgable guide when we arrived - a young 27 year old guy who was as much fun as he knew just what we wanted to see.

Dear Sebastien, Do excuse me for not writing to you earlier. Right after our Paris event I had a series of regional events, a real road-show) The guests and the client were very happy about the event.

Good morning Laurent, Sindlingers had a fabulous trip to Paris and Normandy! William Sindlinger Sr called several times to thank us! I will talk to new customer this week about next years trip!Thanks again!!

Good morning

Andre, On the 2nd of September, we had a fantastic tour of Paris with Linda. Linda was insightful, polite and very knowledgeable in every way. As first time visitors to Paris, this was most beneficial to my wife, Suzanne, and me.

I just spoke with my client that we did the full day Provence off of Regent Cruise – they had the best time – loved the guide – it was perfect and I can’t thank you enough – as they are also personal friends!

Hi Sebastien The excursion was enjoyed by the group and Miriam is delightful. Corsica is so scenic and loved the town of Piana that we drove through. Thanks again for a wonderful experience

Hi:

THANK YOU to all of you for three great events - all in one day! Though the fact that I had selected another DMC for this event(s) was not appreciated but our usual DMC I was really delighted to see all of everyone's hard work pay off.

Dear Lydie, I have been remiss in writing to you. I hope you recovered from the June dates on the client sheet!! Thank you so much. My clients, the Pescatellos loved their guide in the Dordogne and all was perfect. Many thanks for all of your great help.

Hi Sebastien The excursion was enjoyed by the group and Miriam is delightful. Corsica is so scenic and loved the town of Piana that we drove through. Thanks again for a wonderful experience Trevor

Dear Andre, I just received an e-mail from client Larry Buffen, who is aboard the Crystal Serentity. He e-mailed to tell me that he loved his tour today with Decouvertes and he loved his guide. I want to thank you again, very much, for everything you did, including all of the crazy changes. All the best,

Hello André, The Manos had a fantastic time. See below for details from their evaluation. Thanks again for another super job!! J And please pass along my gratitude to their guide for making their trip so special.

Bonjour Bertrand Thankyou so much for your invitation ~ on site dinner was great and nice wine! I enjoyed meeting you~ decouvertes doing a wonderful job for all our clients- always. next year- we want you to be the best on-site!!…. merci. kindest regards Nam

Dear Lydie ~ Lynn & Bob Nuzie have returned home to the States ~ and report that their day at Giverny with Noemie was truly delightful .. and that she is a wonderful guide. So many thanks to Noemie and to Descouvertes .. and to Frederic for staying on top of the ship's whereabouts!

Hi Lydie, Thought you might like to see this email sent by my clients, the Terminis'.

Hi Lydie, Ms Mahoney reports that their tours have been wonderful :-) and they are looking forward to their time in Normandy and their tour on Sunday.

Andre and Laurent, Great news!!! The Shaper’s LOVED the yacht on the Seine and want to do this again!

Hi Lydie, We are now back in Australia after 5 memorable weeks in France. The hotels you assisted us with in the South ( Cezanne in Aix, La ferme de la Huppe in Gordes, and La Perousse in Nice) were all great and contributed to our fine time. Thanks for your assistance, we will be recommending your services to our friends.

Hi Lydie, I just want to take a moment to say "Thank You" so very much for our trip to Normandy. Oliver was puntual, well mannered, and very nice - we both enjoyed him very much. I appreciate how quickly you pulled this together for me - I learned so much from this trip. I hope you have a wonderful weekend.

Hi Sandrine and Andre-Recently I received a survey from you July 7-Sandrine I want to tell you that Andre was WONDERFUL to work with he was detailed, attentive and very knowledgeable and I look forward to working with Andre in the future!! Andre-How did tour go yesterday!!

Hi Lydie,

Dear Lydie, I thought you would like to know that my clients were very pleased with the services provided. They found the VIP Meet and Greet very valuable and thought the guides and tours were excellent.

Dear Didier, Fabulous in all ways possible. Excellent is making hotel suggestions and help with private transfers, restaurant suggestions and extra side trip options - which they eventually did - some pre and some booked while in Paris in addition......

Bonjour Sebastien, I wanted to thank you for all your hard work. I have not yet heard from all my clients, but the ones I have spoken to were very pleased with the tours and transfers, and how well everything was arranged. They had good things to say about the tour guides. Merci beaucoup!

Andre, I just wanted to say thank-you for all of your hard work and let you know that everything went so well for the Bradley group.

Bonjour Sebastien and Cecile, My Chinese group is home and the trip was a big success. They had the most marvelous rooms at Hotel de Paris. I know there were many changes along the way and they were overbooked with their business activities.

Dear Bertrand,

Hi Sandrine, Yesterday's webinar was really helpful, Bertrand did a super job - giving us tips about the areas of the city and giving us pictures of the properties.

Good morning Andre, I just wanted to send a quick email to say thank you for all your hard work and attention to my clients the Wolstenholmes private tour through Normandy. They are still currently in London, but I spoke with them briefly yesterday and they had a wonderful time.

Hello Andre,

Hi Bertrand,

The webinar was absolutely wonderful. Bertrand was so informative that I felt as if I were on a trip with him as he was talking. Thank you for the opportunity to attend the webinar! Will you be attending TravelMart in Las Vegas this year? If so, I hope to meet you in person.

What a great time we had on our recent trip to France. You did and outstanding job and we will not forget you. I spoke with Paul Busang at Gullivers Travels today. I was singing your praises and he was happy to hear that we love you!

Laurent, I just spoke to my clients Mr. and Mrs. Becker who had a driver/guide in Le Harve. Vincent was their guide. The Beckers had nothing but praise for his knowledge, attitude and professionalism. He made their trip to France most memorable. Please pass on their compliments and praise to his superiors.

Sebastien –

I returned yesterday from the "Paris in the Springtime" trip that GTI arranged . I wanted to write to let you know how much my mother and I enjoyed the trip and compliment your staff on putting together such a wonderful trip. The itinerary was perfect - just the right amount of group time with ample time

Hello, Anabela... I met with Christine Holmes this morning, who said that the Paris trip was just wonderful in every way and that Annie, our guide, was superb. I am sending you the brief comments (also very commendable) from Abby Nash, which I received last week.

Laurent, bom dia. Aproveito para contar do grupo desta viagem, gostaram muito de tudo dos serviços, dos guias tudo perfeito, somente elogios. Parabéns e obrigada pela parceria.

Good morning Lydie

Dear Didier, See email from client below…very nice comments. Thank you so much for making his trip perfect!

Cecile and Anabela,

Dear Isabelle and Bertrand, Bill and I are almost home in Seattle after a wonderful few days in Bordeaux – thanks to both of you! The weather cooperated throughout and we so enjoyed touring the various regions around Bordeaux and of course learning about (and tasting) many wonderful wines.

Hello Anabela, Mr. Frank's response - "The trip was spectacular and everything worked to perfection. Thanks for your help..." Another guest said: "Perfect" "Thanks for all your great organization - everything is going well." "Everything has been spectacular - we feel quite spoiled...."

Very competitive rates versus other Virtuoso suppliers. Prompt and expedite service. Would definitely without any doubt consider Decouvertes for future clients.

Didier was EXCELLENT in all ways possible on a very short notice booking!

Dear Andre I spoke with Mrs. Dechiara this morning and she had rave reviews. She loved their guides, said each one was fantastic. Her daughter now wants to move to Paris. I wanted to let you know how happy they were and thank you again for giving my clients a great experience. All the best, Melissa

Dear Andre, I spoke with Mr. Rogers yesterday and he said that your services in Paris could not have been better. Thank you for arranging such quality service for our valued clients.

Lydie, Mr and Mrs Landon Butler had such a great trip in the summer with their guide Sophie Monbeig, touring the WW1 Battle sites, with Mrs Jean Halberstam, that they are planning another trip to France.Thank you very much. Regards, Joel Tankel

Didier, I received a call this morning from Mr. Cooney regarding the tour with driver that we set up last minute in Nice for last Saturday. He could not have been more pleased! His clients were impressed with the car, and the service, but most of all with the guide. She apparently was perfect!

Hi Andre, I wanted to send you a copy of the email I rec’d from my clients. A compliment for Decouvertes as you did such a wonderful job and I would not have been able to plan this trip in such a short time without your help and knowledge of the Verdun area. I have also sent a copy to Heidi with Signature Travel network as well.

The Homans had a fantastic time, thanks or all your efforts on our behalf. Tony

Always received a prompt reply back from Andre. He also always provided the answers to all the questions asked. Very helpful, friendly and professional. Thank you for all your assistance. The following is the feedback from Mr. and Mrs. Schnidman:

All aspects of booking process from beginning to end were exceptional!!! Client was happy and that makes travel agent happy too!! Can't wait to work with Didier again!! Julie

In a nutshell, as the saying goes, my clients loved the trip. To be brief, the first guide in Carcassone was very good-they liked him, but not as great as the guide in Provence. They thought she was very very knowledgeable and so enjoyed her. In the south of France, they really liked the driver/guide.

Lydie was always very responsive (though we of course had to wait the 24 hrs to get answers due to the time difference between the US and France) and always thorough in her answers to the clients requests/questions. I would use your company again.

Hi Isabel: The Salidos were my clients and here is the feedback: Thank you very much for everything. They were very happy with all your services. It was very easy working with you and I was really impress of your services. The clients came back very happy and they told me the guide was excellent.

My client thought the trip was wonderful. He was so happy the Jules Verne dinner was finally confirmed! Didier and I worked well together with many special requests. It was our first time and we now have another confirmed program as well as one pending.

I thought that the whole process was extremely easy and all questions and requests were taken care of very quickly.

It was a pleasure to work with you…you replied quickly and all seemed to be in order. Although the client did not give me details, they simply said they had a wonderful trip. Marcie

Thank you for your survey.....I do assign a number (5) to Lydie and all your people.......enjoyed working with them and our clients loved the good service...thank you.....hope we all have a good 2011 year.....Sharon

We've been receiving fantastic feedback from our travelers to Normandy this fall. Andre did a fantastic job in securing excellent guides. I wanted to pass along the wonderful comments we received:Guides: "We had 2 outstanding guides and they were very accommodating. We got along very well and enjoyed our time together.

Hi Lydie, Mr. and Mrs. Kolb and her mom, Mrs. Murdoch had a great time. Here is the feedback from her that I wanted to share with you:

Dear Isabel, Attached is the write-up of Mr Murray regarding his trip to the D-Day Beaches, which he forwarded to a list of his friends and family. As you can see it was the highlight of his trip. Ivy

Perfection! What an exceptional 2 days! I also the loved the limo service. The drivers were excellent. Thank you! Mary Ann

My clients had a wonderful time. Thanks for taking such good care of them. Will use you again in the future. You do a fantastic job! Sandy

Hi Sebastien, We have a excellent shore event today in Marseille. Bridgette was just an excellent guide in every way...the guests said what a good tour it was...and it was! Our motor coach departed right on time at 9am with all 12 guests plus 2 hosts. We returned to ship by 3pm....with not much traffic delays...

I was so impressed by how quickly I received a phone call back. I needed the impossible, and Decouvertes made it happen! The clients’ needed a room in Monaco – last minute – during the Yacht Show. They LOVED the room you found for them. They emailed all of their friends from the balcony and told them how great the view was.

Dear Isabel, I wish to tell you Mr. & Mrs. Scanlon had a wonderful time and loved their entire post-cruise itinerary with Decouvertes! Thank you! Claudia

Thank you Didier....what a presentation!!!!! I want to travel with you...next time that I go to France. Congratulations, I liked it a lot. Magali

I expressed to Andre how perfect the Rich’s trip went – they loved all the guides – and there was not a hitch – for me Andre is spectacular to work with – very professional – and went out of his way with the bookings – not just this one – that I have personally handled, thank you, Carole

Your team was excpetional and helpful and patient through out the whole booking process. This is what Mrs Halberstam had to say about the tour:

Your guide for Saint Malo, Rose was just excellent. She was so charming and knowledgeable. She showed up on time and couldn’t have been better. Kay Lynn

Dear Didier, I thought you might enjoy these pictures from the Davidson’s Bucket List trip. Even with the illness, they had a wonderful trip and loved it all. Thanks for everything you did. Stevie

Dear Didier, Just want to let you know that my client was thrilled to have Sophie as their guide. He said if he ever comes back to Paris he wants the same tour person. Please pass along to Sophie. Thank you, Claudia

Hello Lydie: Just wanted to let you know that my clients thoroughly enjoyed their private shore excursion that you helped me with. They were met by a lovely tour guide – who was knowledgeable, courteous, friendly, informative, etc. etc. The Heiting family had an exceptional experience in Nice!!

Bonjour Lydie, the Fox family had a wonderful time, I have not gotten all the details yet, but will let you know, Thank you for all your help on this one.. Stephanie

Hello Andre, The Atwood/Edminster trip was a success. They LOVED Patrick and thought the Wine Experience was very worthwhile. Onward to the Tour de France 2013! All the best, Sharon

My client said you guys were amazing for the Versaille tour. Was very appreciative the guide pushed her husband in a wheelchair. Said she couldn't thank me and you enough. So thanks so much! Hope Paris goes just as well and I'm sure it will. Denise

Andre, Kelly Barnhart just gave me a review of their trip and told me the tours and guides/drivers were all wonderful! She said you were very flexible when they changed plans (as I thought they might). Thank you once again for helping make my clients trips memorable and stress free! Jane

Hi Isabel, The webinar was great. Put me on the list for the next one! And, now I have my log in for the web site! Best, Katey

Many years ago I visited Paris..but not the Loire Valley region. I learned a great wealth of information from your webinar about the Loire Valley regarding history, location, towns, chateaus, day trips from Paris, family travel, visits to vineyards, air ballooning and more. The webinar was very helpful.

Hi Lydie, I just want to report on the Carole Glowacki’s trip this past two weeks They found that all the guides you set up for them were excellent and they asked the guides to join them whenever a lunch was involved.

Dear Isabel, Just wanted you to know that all went very well with the Sciortino booking. The clients were very happy with all the services and they loved Provence. Thank you for all your help. Didier was the person who worked with us on this booking and it was a pleasure to work with him. Helene Singer

Fernanda, I don’t know what I should do with this letter...from Decouvertes. Everything was excellent. Cars comfortable..in Monaco was a Citroen...the same model that Sarkozy uses.! Very very nice. The people were informative, pleasant (simpaticos) How to improve? Really, I was completely satisfied. We enjoyed the tour 100%.

Everything was fabulous. Didier handled my bookings. Right on time for everything. Your company is terrific! Frances

Hi Didier, I just want to thank you for make one of the most wonderful days in the French Riviera coast possible for my customers Jacqueline Camejo and Theodore Tamariz Espinosa, they loved the tour and they were externally happy with Marie, the driver according to then a sweet heart.

Good Afternoon Didier, I want to say that I had a chance to talk with Mr. Stueve last weekend and all their arrangements were perfect. I appreciate all your assistance and look forward to working with you again. Thank you for your assistance. Cheers, Tim

Andre was a pleasure to work with. He was patient and kind and provided exactly what we asked for. I look forward to working with him again soon. My client said the guide was excellent and all the services were delivered exactly on time. Thank you for all your assistance. Sandy

Andre.. this is a very belated e mail to thank you for the great job for the Barnett family who was in France on 31 May. This is from Mr Barnett: AND for your information.. NOT all the guides got such favorable reviews!!! Thanks again!!! Carol

Thank you so much for the opportunity to work with Decouvertes. I was lucky to find you. I couldn’t have asked for better service. Everything was outstanding. Thanks to Sebastien, I looked great. There were no surprises unless they were positive. Your choice of our guide and driver were perfect for my group. You did an outstanding job.

I was very pleased with this first experience working with your company and Andre was quick to respond to my emails. I did not compare rates with other on-sites nor did I need extra support. The requirement to fax a commission request is inconvenient but the payment came as promised.

The integrity of the guide was incredible ,and I was very pleased with all of the services I received Easy to work with your company and great response. Client was pleased with everything. Bobbie

Andre - just wanted you to know that Peter and Mary Levin have just returned home and LOVED everything that you and I arranged for them!! You worked so hard to put this together....I just wanted you to know!!! Thanks for all your help....they are old-time clients that I need to "keep happy"!! Cindy

I wanted to let you know how wonderful both I AND my clients think you are. I'm not sure that you can improve your services! I have not received one complaint in all of the times that I have worked with you. I so appreciate all that you do for me and my valued clients.

Andre’s response time was wonderful considering the time difference and he was able to give me wonderful suggestions! My clients were very happy and LOVED their wine tour!!!! Barbara

Isabel, Mr. Woods enjoyed your services very much and thought everything went perfectly. Thanks for your help. The commission check was received. Sharon

Dear Andre, Just wanted to share some feedback from Mr. Hershy’s touring this weekend. Regarding the Louvre tour on Friday: Tour is fantastic. Saturday: The tour was off the charts. This tour group you use is awesome.

Dear Didier and Bertrand, Thank You Thank You Thank You!!!!!! The tours, the itineraries, the vehicles and the guides were wonderful and BEST OF ALL Everyone was there on time for us. My thanks again, Regards, Sandy

Andre, I just wanted you to know that I spoke to my client Peter, just today....and they absolutely LOVE the guide Laurence and are having an amazing time exploring Provence!! Cindy

Hi Isabel, Just wanted to let you know that my clients, Messingers….spoke very highly of your services and were very satisfied…..My other client, David Stanley, loved everyone at Decouvertes……He was caught in the “ash” problems and told me that Decouvertes even helped him find a hotel in Paris……!!!....Thank you so much….I will continue to use yo

Dear Didier, Good suggestion to include Vence & St Paul de Vence - thanks, you are one of the only contacts to make good suggestions, most just simply quote my request and I am not the expert, you guys are! Thanks, Nancy

I am copying the following from an email that I received today from the Lawson family. It's always nice to receive compliments, isn't it?! ConnieFrom Katie Lawson:

Muito bom dia Sabry...Fiquei muito feliz em trabalhar com voce , e muito mais feliz em saber que voce compreende o português .... Sentirei muita saudade sua ( imagino que compreenda o sentido da palavra saudade... ) Muito boa sorte e que seu caminho seja iluminado ... Obrigado por tudo novamente, Davi

The trip went wonderfully and they had a great time. I do believe that they are now officially BIG TOUR DE FRANCE fans for life!!! I wanted to thank you again for all your help in planning this event and teaching me everything you know about racing. I too had a great time and hope to return one day.

Hello gentlemen, I wanted to thank you for being able to procure hotel rooms at the last minute for my clients, during the Tour De France. They said all 3 hotels worked out great. One was a bit far, but considering how late they booked.

Dear Isabel, the webinar was very good as it ended up being a one-on-one with Bertrand. He explained everything (albeit quickly due to time allotted) and answered all my questions. I wish every training could be like that! Corkie van Zak

Didier was excellent - very professional extremely patient and attentive. He always did what he requested and gave us all the information we needed.

I have loved working with Didier and Lydie on your staff with not only this file but others as well. Outstanding!!!! Client loved their St Emilion area hotel. Thank you! Amy

Our trip went very well. I think Moustier Ste Marie is a fabulous destination, and our lodging at Restanques, although modest was very charming. One of our guides, Robert, who took us from Nice, via Antibes and Cannes to Moustier was very good.

Didier replied to my very last minute request for my client’s last minute decision to arrange a shore excursion for Sunday. All was very smooth.

Hi sweetie, My client emailed me and said that there will be someone to check him out and help with the move. Such great news AND he’s happy! Please let your director know how much I appreciate all of your work there!!!! You’re a “keeper” as we say in the U.S.! Best, Susie

Dear Cecile, Again you have put my mind at ease with the professionalism and thoroughness given. Not all On Sites are a wonderful as you. You are exceeding my expectations… Melissa

Bridget gave us a wonderful day!!! She is a true treasure of a guide!!! Lisa - Host on board the Seabourn Legend

Dear Lydie, Just had to let you know how HAPPY Travis is with his apartment!! Enjoy his email: “Susie- I just wanted to drop you a quick note to say that the apartment c'est magnifique!

Dear Andre,

Hi Didier, Received an email from Sue Zelickson upon their return. They had a wonderful trip! Thank you for all your work-- I so appreciate it :) I thought you might enjoy seeing her brief comments.

Dear Didier, Mrs. Fabian was so impressed with your services, and I thank you for taking such great care of her and Mrs. Greenway. She has called this morning about a trip for next spring. Kindest regards, Chappell

Hello Andre, here you have the feedback from my clients:

Hello Andre, I would like to inform you that Mr. & Mrs. Muller enjoyed their visit to Nice and touring with Decouvertes. Mrs. Muller commented the guide was exceptional and they thoroughly enjoyed their day.

Hello Andre, To follow-up on the package you put together for our mutual clients...ABSOLUTELY FABULOUS!!! I spoke with Karin on Monday after they had returned from their vacation and she raved about her Paris experience with Michael and about how great Signature Travel Network's Destination Specialists are.

Good Morning Andre, The feedback that I received from Mr. Powers on the dinner cruise was that "the boat was perfect and very special." Thank you again for all of your hard-work to ensure that was a memorable experience for them and please extend my gratitude to all of your associates behind the scenes who helped to make it happen!

Dear Andre, It has been a pleasure to work with you. You are the soul of patience ... a quality I greatly appreciate, as this has not been an easy booking. I look forward to working with you again soon!! Warmest regards, Sandy

Hello! I just wanted to let you know how outstanding the service has been from Andre in your office. He is a gentlemen and has been wonderful to deal with and I am referring him to everyone I know in the USA and Canada.

Object: Thanks for a great tour! Heidi, We had a great time in Alsace, thanks largely to you. I'm sure that I speak for everyone in The Historic New Orleans Collection when I say that!

Hello Heidi, Just wanted to thank you for all your efforts for our tour. You really made the trip truly memorable for me. When I look at my photographs, I am reminded of all the historic things you told us. Things I would have never realized.&

Our travelers were overall quite pleased with the program. Thank you so much for all your efforts coordinating this excellent itinerary for us. I enjoyed working with you and hope we get another opportunity to do so in the near future. Warm regards, Leslie

Hello. I wanted to share my recent experience with the Virtuoso onsite Decouvertes. I have been putting my itineraries together with Didier Colonna and I want to express to you how wonderful Didier has been to work with.

…everything went very well. Both Marie-France and Heidi were wonderful. Marie-France's idea to have the walking tour and lunch near the Jewish Art Museum was fabulous. It put the experience of the museum in context. The visit to the Sorbonne was more than we could have hoped for.

Hello, I just wanted to say thank you to everyone for making this last cruise a very special program for our passengers. We have heard NOTHING but good things in regards to the trip, from both our staff and the pax, and I can’t thank you enough for this. Your hard work is very much appreciated and I couldn’t be happier with how things went.

Dear Bertrand & Lydie,

Thank you very much for these offers. I have forwarded them to my client and will be back to you shortly. I sincerely appreciate your help as they are very anxious to have the apartment confirmed and reserved so they can book their airline tickets. Thank you again, Betsy

Hello Lydie, I wanted to take the time to formally thank you for making all the arrangements for our trip to Paris. My children and I truly had a fabulous time and felt we were in very good hands with our guides, Sophie and Michael. Most people would think ten days in Paris might be a little long but we were not ready to leave.

I did enjoy the webinar very much and learned. Your website is amazing and you offer so many activites and sites. Thank you again, Heide

Hi Sebastien, Just to say a very big thank you for yesterday. My guide Maria was outstanding. Please thank her again. Best regards, Peter

Thank you so much for taking such good care of my client, David Stanley….He told me that Andre helped him to book a hotel in Paris when he was stuck there with the volcanic eruption…….He was so grateful and even enjoyed the few days he had to hang out there…….Also, heard great comments from the honeymoon couple….Mr and Mrs Gordon Messinger…….we’

Andre, I am very impressed with your service and your documents! All is there.. MANY thanks for your good work!!! I know who to contact in the future!!! MERCI, Carol

Hi Lydie, Our trip to Paris was fabulous!! Thank you so very much for all you did for me and my children. Both guides Sophie and Michael are wonderful!! Take care, Sincerely, Mona

Dear Sebastien, I have heard from our team how wonderfully the Stanford trip in Paris went. Thank you so much for all your hard work keeping the group well taken care of.

The webinar was a very informative, and interesting session. I was unable to respond to the presenter to tell him how much I enjoyed it. Could you please pass along my thanks to him. Janohn

My clients were extremely satisfied with the guide, Christophe, and the accommodations. It was my first experience using Decouvertes. I will definitely contact you first when I need special travel arrangements in France. Thank you for such a professional job!Clients’ comments:

My clients had a fabulous day and said that their guide was the best ever. Thank you so much. Best Regards, Sally

Hello Isabel, I really enjoyed the webinar yesterday; I was late joining and don’t think I properly loaded the audio so I couldn’t talk, but I loved the information and had no idea you had such an extensive fashion option for Paris!

Didier,

Hi Lydie, Comment from Mrs. Fowler. Great Job!

Thank you so very much for making the Hodges Family's short visit to Paris so wonderful!! They loved their guide and your beautiful city! Thank you! Sally

I quite enjoyed the seminar (webinar) and am eager to spend time looking more into your site. Regards, Ann Gray

Dear Andre: It was a very good move to give Clare and me the opportunity to ‘sample your merchandise’, so to speak! Both of us were really impressed by the quality of your transfer arrangements in every possible respect.

Merci Beaucoup Bertrand!

Dear Didier and Bertrand:

Dear Andre, M/M Knight had a wonderful trip! Your services and driver where great and no complains on that at all. The rest fantastic! Thank you, Ginny

Lydie was so responsive to my clients’ specific needs and these were very challenging clients. They changed their itinerary several times and then a few days before they were supposed to leave Mrs. Dayton got sick.

Dear Andre, I wanted to pass along the wonderful praise I received about Rose, the Hogan's guide. Thank you again for your assistance with this booking. Best Regards, Lisa“Lisa,

Dear Bertrand,Mr Boyer was the group leader and had only great things to report about your company and the fantastic day they had in Nice, Eze and Monaco. Thank you for your assistance in keeping our clients happy.Pris Trawick

Hi Lydie, Just thought you would like to see the positive feedback from my client (here below) Thanks for doing a great job!! Best, Connie

Dear Andre, The Knights have returned they had a wonderful trip. Just loved the guide Isabelle couldn’t say enough good things about her. Everything went very well. Liz

Good morning Julie, The arrangements you made for us in St. Malo were perfect. We had a total of 20 participants (18 guests + 2 hosts), one guest canceled that morning due to illness. The beautiful, clean coach along with the driver and your terrific guide Fabrice were parked ready to go prior to our meeting time.

Good afternoon. I really enjoyed the webex training yesterday and absolutely adore the website! It covers everything! I cannot wait to use it. Thank you very much. Karen

Hi Isabel, The website looks amazing and I can't wait to use it -- try it out. Best regards, Vickie

Julie, Good morning from Fort Worth.. The excursion was wonderful. Each couple commented to me that she was one of the best guides they have had. Some had also done the shore excursions on the ship that week and mentioned she was much better than the ones they had on those events.

I was both the agent and client. We did not need to contact your office but appreciate 24/7 available contact info....Our guide Isabel was excellent and we enjoyed our tour tremendously. I personally might have enjoyed another brief winery visit and tasting some different wine products..... Merci Beaucoup... Cynthia

My clients had a fabulous time… The Paris hotel, excursions, tour guides, etc..were super! I want to personally thank Lydie for all her hard work and total professionalism a in arranging the program for the clients..EXCELLENT JOB! Allan

Hello Lydie!! Just to say Sandra and James had a wonderful wonderful time in Paris!!! Thank you so much again for all of your help! It was a total delight to deal with you. You go above and beyond. I am SO glad to have found you and Decouvertes! I look forward to dealing with you again. Best, Sheila

Hola Isabel: Me encantó tu presentación hoy y me va ha gustado mucho comprar con ustedes. Ya lo hice con André el año pasado que envie a un VIP de Mexico con su familia a Paris y Lourdes… Graciela

Hola Isabel, Te felicito una vez mas por tu presentacion. Estuvo increible. Eres muy clara en tus explicaciones y muy calida, uno no se cansa de oirte. Martha

Gracias mil Isa! Buenisima tu presentacion, el producto es realmente excelente. Estaremos haciendo una Seleccion de las Collecciones para poder darlo a conocer a nuestro mercado VIP. Te dejare saber como armaremos un Plan de Marketing en especial. Encantada de participar ! Y ... Bonjour la France !!! Cecilia Mendez de Kaufer

Querida Isabel, Nuevamente gracias por la presentación de Decouvertes, nos pareció excelente y muy útil. A finales de octubre, te contacto nuevamente para solicitarte los programas de Decouvertes que nos gustaría montar a nuestra página Web. Nuevamente gracias y estamos en contacto!, Felipe

Gracias Isabel, exelente tu presentacion,ya entre a la pagina de la agencia y voy a trabajar el programa de Fashion en New York-Paris-Milano,cualquier duda que tenga te cuento.Cuando tengas los proximos cursos me contas,no me vas a dejar por fuera. Saludos, Mauricio

Dear Isabel and Bertrand, Thank you very much for arranging training for the Australian agents! We really did appreciate it. We had four of our advisers in the meeting and they were all amazed at the detailed information they could source on your website.

Dear Andre, My clients had a great trip. Thank you for all of the help. They especially loved Michael who was their guide for Versailles and Giverny! Bowden

Hi DidierThank you so much for giving my favorite clients such a wonderful day. I LOVE to get emails like the one below from clients and I will share my clients’ comments with the rest of my company so we can work closely together.Thank you again so very much,Erika

Thank you Lydie! Mr. Levy loved the trip.....said the DaVinci tour was "worthless" and had nothing to do with the movie....but said that the Eiffel Tower tour was spectacular! The kids and everyone thought it "the best".

Isabel and Bertrand, your webinar was very informative I cant imagine how much work you put into the content. I will make sure all the agents here know about this website. It was great to talk with you today. Nancy

Our clients love your service. We love the amount of excellent information that we get from you and we love the creativity and flexibility you show in your itineraries. I am very proud to call you our travel partners in France.

Hi Julie, I finally talked to Dr Kelly, he said Aix went well and was the "highlight" of the trip!!! Thanks for making it such a success, Karen

Hi Julie: The excursion was terrific. Patricia, the guide, was wonderful and the luncheon was delicious. Thanks for everything. Kay

Dear Andre, I was just about ready to contact you to tell you how excellent I have found your services and look forward to working with you in the future. It is an easy task when things go as planned but it shows the quality of an onsite when things have to be changed and altered. I thank you for your excellence.

Dear Lydie: My clients LOVED everything you did for them and raved about the guides and the wonderful time they had in Paris. Thank you so much for making it such a special moment for them. Many thanks, Sue

Hello to all of you: I just returned from Travel Mart to find this e-mail in red below from a honeymoon couple that all of you assisted me with for their unforgettable trip and I wanted to share it with you.

Dear Lydie,

The Payson group emailed me after their stay in Paris while still in Europe. They had a WONDERFUL time, loved the hotel and the private tours you set up. Thanks so much for another happy client!!! Karen

I was very happy with all the work that André did and have been using Decouvertes ever since for all France related projects. Thanks! Best, Monique

Dear Andre, Thank you so much for your wonderful care and attention to my clients Mr. and Mrs. Curto and their children. You were the highlight of her vacation! She raved about you. Way above all the other tour people and tours they took. She said you were Fabulous.

Dear Didier, It was a great pleasure to work with you on planning the Cobb’s journey and they had an unforgettable time! Thank you for making it so. I look forward to working with you again in the future. With warm regards, Sandy

Hi Andre, Thanks so much for taking care of my clients! Thanks also for extending the tour with the commission ad-on, I really appreciate that and will be letting all my associates know what a professional company you all are! We will be using you for everything we can in France. Thanks again! Leigh

Bonjour Isabel,

Hi Andre! I am just back from France and I can not tell you how wonderful the entire trip was!! We were met outside the baggage claim with a sign and driven to the hotel, and then, the next day Guy was our tour guide on the all day tour to Monaco, Eze etc etc. He was really fantastic! Please thank him again for us!

Let me thank you again for your knowledge, your expertise and your kindness.. You made this easy for me and I know my client will be very happy... Thanks Betty

We truly enjoyed our guide. She was quite delightful, informative, and helpful. Overall we had a very positive experience and we loved Monaco and Eze!

I truly enjoyed working with Didier. I actually sent Didier a couple of notes thanking him for his professional service and for his tenacity in handling the numerous changes for Mrs. Morgan.

Thank you Andre! My clients loved their guide & were also thankful that the weather was perfect—thank you for also controlling that for them. You don’t miss any details.

Thank you! The professionalism shown by the various people I deal with made me feel comfortable and assured my clients would receive wonderful service.

Really, everything was fine, and Andre was extremely helpful. I would certainly use you again, no question!! Clients were very satisfied with the guide, and had absolutely no complaints, so you did very very well!

It was a pleasure to work with Didier. Mr. & Mrs. Ring were new clients who contacted me only two weeks before their trip. I must say that I was pleasantly surprised that we were able to coordinate all facets of their trip in such a short time.

Dear Didier, You did such a great job with the Stenhouse family last July - I am still hearing about their day in Paris - in fact their holiday card pictured the entire family in front of Notre Dame. Your wonderful services were very much appreciated. BEST REGARDS, Sue

Dear Andre:

Dear Andre, I am writing to thank you so, so much for all your help. The clients enjoyed the tour and said that the guide was very good. It is wonderful to receive such good feed-back from our clients. I will have keep you in mind for future trips in France. Kindest Regards, Helyana Malheiro

Lydie, I hope you are doing well. I just wanted to share with you the feedback from Jobi and his group from Paris, it was very positive!!

Wow! You are good, Didier. Thank you so much for your exemplary service. I know that Mr. and Mrs. Cobb will have a lovely time in France! Warm regards, Sandy

Just to say thank you so much for helping us organize this group and wanted to share Mrs. Day’s comments. “Virginia was a super star guide in Paris. The ladies of YPO and I would have followed her anywhere. I have given them all your contact details - we are all very grateful. Thanks for making me look good - as usual! »

Dear Andre, To put it in a few words...FANTASTIC WONDERFUL EXCEEDED EXPECTATION. They felt their driver/guide was the very best. They could not have been more pleased. I will be available to tell everyone what a fantastic job was done for our clients by you specifically and by your company.

My clients LOVED it!!! They loved the driver and thought the guide was great! They enjoyed the guide being able to speak spanish. There were NO complaints.

Andre, I got some wonderful feedback from the Deustch girls. Loved the Guide in Loire and Annie in Paris. LOVED the hotel in Eze..so much that they stayed there and relaxed. Thank you very much for your help!!! Thanks! Wendy

Hi Didier, Let me thank you again for the last minute help with the Zubaida and Meers families, they had a wonderful time and really enjoyed the cooking school! Jill Romano

Good morning Lydie, I thought you would want to know that our clients Charles and Gloria Engle really enjoyed the tour you put together for them. Bordeaux was their favorite stop because you put together a great tour for them. Thank you for your help and taking such good care of my clients. Best Regards. Lynn

Dear Andre: I have spread the word about the wonderful experience Dr. and Mrs. Krueger had in Paris. I appreciate your excellent service. Best, Pearl

Dear Andre: Just a few lines to THANKS YOU for everything. Mr Alvarez had a bad time in some other country, but in France, everything was very well. He mentioned the guide in Paris was EXTRAORDINAIRE! Very kind and in the free time offering them different things to do. The suite at his hotel was exactly what he wanted.

Hello Isabel, Please see the reply from Mr Westman: “The trip was very enjoyable and went off without a hitch (perfect)! My thanks to you for all your assistance, I appreciated your attention to detail” Kurt Thank for all of your assistance, I really appreciated all of your help Kind regards, Phyllis

Dear Didier:

Andre, I just spoke with Mr. Whitaker. They had a fabulous time! I wanted to thank you for all your hard work. I appreciate all that you did. Regards, Lesa

Hello Andre, We did have a very nice trip in France this month. The children and I enjoyed everything, and we appreciate your hard work in helping make the activities happen.

Dear Andre, Thank you very much for the commission check that arrived in our office. You did such a great job, and the clients were very happy with the services. I will for sure get back to you, hopefully soon! I really appreciate getting a check in US Dollars. It makes it very easy to work with you.

Good morning, Andre: The Walker party come home very happy with the service, thank you very much. They were very pleased with their driver Matthias. Thank you for your immediate attention to this matter. Regards, Sue

Thank you for all your help. This is the best part of being a Signature Travel Network member...having access to fantastic companies like Decouvertes. Jean Guy

Please see the feedback from our clients Jackson: “Andi: Bill and I returned Saturday night from our two weeks in England and France. We had a wonderful time and it was a first class trip with everything going exactly as planned. We have you to thank for that. Your suggestions and planning gave us the perfect trip!

Good Morning, Andre! THANK YOU THANK YOU THANK YOU! I recommended your company to another agent. Thank you again for all your help! It has been a pleasure working with you. Lori Griffith

"There are few operators in France that can boast their level of intellectual prowess, let alone the organization to back up the ideas. découvertes™ understand that high-end American market as few European operators do. They are a trustworthy and reliable partner in travel.” Kate Simpson

"I have been using découvertes™ for over 3 years and find their expertise exceptional. I have booked several FIT's to small chateaux properties throughout France. The itinerary was superb. They had the contacts needed for such specialty travel. The guides were of outstanding quality.

“I am very pleased to recommend découvertes™ as a quality custom tour operator in France. For many years I worked with them on a number of different programs of which every one has been a success.

“I find découvertes™ to be a top operator in France, providing consistently excellent guides and prompt service. I also appreciate the speed with which découvertes™ responds to my requests.

“I have personally met the principals of découvertes™ and have nothing but good things to say about our on going business relationship. They are creative and well connected which results in the design of wonderful itineraries. And their attention to detail results in well executed programs.

"Through years of successful collaboration, découvertes™ has developed a reputation for understanding the needs of our clients and their travelers and for delivering successful programs. Letting our client organizations know that we are working with you on our trips to France helps us secure their business."

“We recently relied on découvertes™ to design and execute an itinerary and the support services for a large family group. A very successful FIT experience for all of them. The guides, the vehicle, the itinerary , the dining arrangements were all superb.” Katey November 2005

« We have had the privilege of working with découvertes™ for the past year arranging private sightseeing experiences with great success. Our clients have all been very pleased with their services. I am looking forward to working with them more in 2006.” Robert Romano October 2005

" I have been fortunate to work with découvertes™ on a number of high end leisure bookings. découvertes™ was able to pull off some amazing feats. They have been very responsive to the whims of my clients and never did I feel like I was putting them out with numerous changes.

“The South of France has long been known for its warmth and hospitality. That this reputation is much deserved was evident from every aspect of the scouting tour operated by découvertes™ - from the staff, organization, sights visited, accommodations and food.” Jay Kamm FAM Trip - October 2005

“Extremely well organized, extremely accommodating, extremely efficient. Very professional and enjoyable.” Paul September 2005

“The trip was well planned and showcased découvertes’™ tremendous knowledge of Provence and their access to sites not normally available to the public.” Carole September 2005

“I believe Provence is a hidden secret for many travelers and découvertes™ was able to reveal this secret in a delightful manner.” Tonnie August 2005

“Dear Decouvertes, I heard from my client and she said that was the best trip she has ever had, and she has been working with our agency for over 30 years!!!! I cannot thank you enough for all you did for me and my group, I too look forward to working with you again. All the best,” Dan - July 2005

View all

News

Mon, 2009-07-20

Our partners and friends in Italy, Spain, Portugal, England and New York join us in this project that put together very exclusive and unique theme packages combining the best aspects of France and other countries.

Mon, 2009-07-20

Aiming to improve our processes, we have created a new quote model, providing a simple description of the requested services and pricing. This guarantees a quick reply in 24H maximum, followed by an immediate phone call from our Production Managers to fine-tune the response with you!

Mon, 2009-07-20

Your clients could discover these charming properties as a couple, with their family, or in the company of good friends. Contact us and take advantage of the extremely competitive rates that we have negotiated for you!Click here to see the newsletter that we sent on April 2009

Mon, 2009-07-20

Fri, 2009-08-14

Enjoy a hands-on cooking class with famous, as well as budding young chefs, dine in Michelin-starred restaurants, discover local products in charming hidden inns or spend hours strolling through one of the many fabulous open-air markets, escorted by expert guides or food journalists.

Fri, 2009-08-14

Offering the irresistible combination of atmosphere, history and the thrills of a vast country, France makes a majestic destination for families.

Fri, 2009-08-14

Offering the irresistible combination of atmosphere, history and the thrills of a vast country, France makes a majestic destination for families.

Fri, 2009-08-14

Offering the irresistible combination of atmosphere, history and the thrills of a vast country, France makes a majestic destination for families.

Fri, 2009-08-14

Come to Normandy and discover a stretch of France’s most beautiful wild coastline with its breathtaking landing beaches and its flowery harbours. In contrast, further inland enjoy cider, cheese and mill routes…

Fri, 2009-08-14

Wine lovers are attracted to the Champagne region like a bee to honey. Drive by pretty villages that are nestled among famous Champagne producers. Visit the cathedral in Reims, the coronation site of French kings.

Fri, 2009-08-14

From the stunning lavander fields and olive trees, the sparkling blue sea of the South, to the luminous images of this region bathed in sunshine which inspired painters and writers... Take a deep breath and let your senses run wild as you plunge into this vibrant region and discover a mixture of idyllic villages, luxury villas and exotic gardens.

Fri, 2009-08-14

The well preserved Chateaux of the Loire Valley are jewels of unequalled architectural beauty. Kings and fairies are waiting for you... The French Valley of the Kings is made of pretty villages along the banks of the Loire River, impregnated with the harmony of surrounding landscapes, vineyards and gardens.

Fri, 2009-08-14

The city of Bordeaux is an architectural gem, officially included on the list of UNESCO World Heritage sites. The city will enchant you with its harmony and beauty.

Fri, 2009-08-14

The city of Bordeaux is an architectural gem, officially included on the list of UNESCO World Heritage sites. The city will enchant you with its harmony and beauty.

Fri, 2009-08-14

The city of Bordeaux is an architectural gem, officially included on the list of UNESCO World Heritage sites. The city will enchant you with its harmony and beauty.

Thu, 2009-12-10

Click to see our packages for this winter To enjoy France during the winter is a unique experience that will allow you to discover the country in a different way.

Thu, 2009-12-10

Click to see our packages for this winter To enjoy France during the winter is a unique experience that will allow you to discover the country in a different way.

Thu, 2009-12-10

Click to see our packages for this winter To enjoy France during the winter is a unique experience that will allow you to discover the country in a different way.

Thu, 2009-12-10

Come to visit it now...and do not forget to create your personal account!www.decouvertes.frWhat should a DMC provide to Agents? -Top Quality & Guarantee of Uniqueness, -Training to increase Agents’ knowledge and know-how, -Marketing support,

Thu, 2009-12-10

Mon, 2010-05-24

It was a pleasure to welcome the Historic New Orleans Collection Members on an original and unusual tour around Art, history and preservation

Mon, 2010-05-24

It was a pleasure to welcome the Historic New Orleans Collection Members on an original and unusual tour around Art, history and preservation

Tue, 2010-01-19

Following many request from our partner agents on walking, biking, canoeing, ballooning... Sebastien, in charge of the Active Collection, will be regularly putting online a whole new series of Active experiences in different categories : skiing, walking, biking...

Tue, 2010-01-19

Wed, 2010-01-27

Take advantage of our exclusive tours designed with special interest groups and now open to the public. Our tours have been designed in conjunction with curators and lecturers of some of the greatest non-profit institutions in USA.

Wed, 2010-01-27

Tue, 2010-02-02

Imagine Paris, the capital of fashion, with privileged entries, access to runways of the latest trends with fashion journalists and experts. Follow our fashion experts and discover our fashion products and events over the whole French territory.

Tue, 2010-02-02

Tue, 2010-02-23

These short-term apartment rentals in Paris will give you a taste of living in the city of lights instead of just visiting. This collection has been created specially for clients looking for elegants and cosy apartments in Paris and its surroundings, for people looking for intimacy and tranquility.

Tue, 2010-02-23

A carefully hand-picked and selected properties including stunning chateaux and luxury villas in the most desirable locations in France… Your clients could discover these charming properties as a couple, with their family, or in the company of good friends.

Tue, 2010-02-23

For those looking for the best and luxury motor and sailing yachts on the Mediterranean or Atlantic Sea, Découvertes and its partners have selected the most suitable vessel in keeping with your clients’ taste, budget, purpose of the rental, as well as any special requirements they may have. Thanks to our exclusive MYBA partner, all our clients enjoy of world wide MYBA rates!

Tue, 2010-02-23

Thu, 2010-02-25

Light upon Julia Child with a special trip in Paris. Experience a "behind the scenes" culinary trip on her footsteps and retrace her parisian life in a fantastic flavoury travel program and learn more about the woman who "rescued Americans from dreary casseroles". A treat for gourmet lovers!

Thu, 2010-02-25

Fri, 2010-03-05

Our food and wine collection is perfect for those who wish to enjoy hands-on cooking classes with famous chefs,dine in Michelin-starred restaurants, discover local products in charming hidden inns, learn about wine-tasting techniques with local wine producers, meet and talk to the best wine experts in each r

Fri, 2010-03-05

Thu, 2010-05-20

Exhibition Opening Entitled “Chefs-d’œuvre ?”, the inaugural exhibition of the Centre Pompidou-Metz will embrace every part of the new Centre. This exhibition will consider the notion of masterpiece, a notion that has been widely abandoned by artists and the public when considering art from 20th and 21st centuries.

Thu, 2010-05-20

Sun, 2010-03-14

Click here to see our Pre-Post & Shore-Excursion Collection - For your clients who wish to extend their stay in France after or before embarking their ship, starting or finishing a cruise or a congress, we will create and add-on customized Pre or/and Post experiences.

Sun, 2010-03-14

Fri, 2010-04-09

St Malo, Bordeaux, Villefranche Sur Mer, Nice, Marseille are samples of our land trips offer for your exclusive group experience. Please click here to view the Collection

Thu, 2010-04-29

We are very proud to share with you our Hotel Collection, a carefully hand-picked and selected properties including elegant, design, quaint boutique style hotels and stunning chateaux in the most desirable locations in France...

Thu, 2010-04-29

Mon, 2010-06-07

Dedicated to those who prefer the benefits of small group travel. Discover our Active, Culinary, Jefferson & Burgundy, Fashion and Wine small groups....starting from 1910€ per person

Mon, 2010-06-07

Dedicated to those who prefer the benefits of small group travel. Discover our Active, Culinary, Jefferson & Burgundy, Fashion and Wine small groups....starting from 1910€ per person

Mon, 2010-06-07

Dedicated to those who prefer the benefits of small group travel. Discover our Active, Culinary, Jefferson & Burgundy, Fashion and Wine small groups....starting from 1910€ per person

Wed, 2010-06-09

The tenth birthday of the annual summer design circuit, which sees the city’s design led shops, schools, instituitions and galleries install elaborate window displays celebrating local design and designers around the theme ‘Tell me ten’, plus there’s a free program of round tables, workshops and conferences.

Wed, 2010-06-09

Mon, 2010-07-19

Our Honeymoon Hotels, with their exclusive and romantic atmosphere transform an ordinary holiday into a dream and unforgettable experience. Click here and discover hotels in France, created to match the mood of its beautiful romantic surroundings.

Mon, 2010-07-19

Are you willing to embark on a journey that you’ll remember the rest of your live? As French Luxury travel Specialists we will be delighted to plan your honeymoon in France and help you to create a once in a life time experience. Click here to discover some our honeymoon packages in France.

Fri, 2013-05-24

The Montanios has a GREAT TIME!!!! See her email below, Thanks to you too Andre, you are the best, sounds like they had the best room at the Senat!! "Hi Christie, I cannot possibly tell you how wonderful and magnificent our vacation was! Really, I cannot express it in words. I am physically here in Denver, but mentally still living in France.

Fri, 2013-05-24

Dear Isabel, I wanted to thank you for the half day city tour we had in Paris last Friday. Jean-Noel was wonderful, and although I have been to Paris before, I still learned so much I didn't know about the history of the area. It was a pleasure having Jean-Noel as our driver and we certainly will be promoting your company for ground tours to our clients. Thanks again.

Fri, 2013-05-24

Thu, 2012-10-18

I wanted to report to you that I have heard from my client who arrived in Villefranche. The family thoroughly enjoyed their visit to Nice, Monaco & Eze, which you so perfectly organized for them. Mr. Ruthling commented that he was very impressed with your services, especially the punctuality of the driver & the knowledge displayed by the guide.

Thu, 2012-10-18

Mon, 2010-08-30

Our 2010 catalogue is a complete list of our Collections. A practical document that will allow you to know more about Decouvertes, listing the services that certainly will help you to plan the perfect trip for your clients coming to France! Click here to download it now!

Mon, 2010-08-30

Our Fidelity Program is now working! All Travel Agents having a login on our website have now access to their Personal Account and can check their miles and what they can get for free with them. Click here to see more information.

Mon, 2010-08-30

Mon, 2010-09-06

"Companies' Mission Statement and Values are the key points to inspire the Organizations, Employees, Partners and Clients! " - Simon Sinek, Travel Mart Keynote Speaker- Aug 15.2010.Decouvertes Mission Statement: "Give access to educational experiences and to interpersonal exchanges in France".

Mon, 2010-09-06

Tue, 2010-09-14

These luxury chalets nestled in the French Alps are perfect to enjoy the snowy slopes or for a summer vacation in one of the most beautiful regions of France. Click here to see the full chalet collection.

Tue, 2010-09-14

Fri, 2010-10-08

Stephanie (Stevie) Wooten / TCS & Starquest Expeditions / Octobre, 2010 Dear Didier, I thought you might enjoy these pictures from the Davidson’s Bucket List trip. Even with the illness, they had a wonderful trip and loved it all. Thanks for everything you did. Stevie

Fri, 2010-10-08

Wed, 2010-10-27

Click here to have to see our option collection. Our goal is an unforgettable trip with the out of the ordinary experiences that make the difference and that will allow you to discover the hidden treasures of France.

Wed, 2010-10-27

Click here to see the complete list of our packages. These experiences are perfect to introduce you to the atmosphere and the highlights of a city, a region, a site, a museum, a monument… These are the visits that you can not miss!

Wed, 2010-10-27

Mon, 2011-01-10

How many people dream of honeymooning in France? Decouvertes can bring those dreams true by organising an unforgettable honeymoon in one of the numerous idyllic spots in France.

Tue, 2011-01-18

Laurent Beaudet is joining our team. He spent 15 years in Brazil, mainly in Sao Paulo state (Ilhabela- Sao Francisco Xavier) managing hotels and in Mato Grosso do Sul state (Bonito) where he built and started up the Ecological Park Baia Bonita known as " Aquario Natural" of Bonito.

Tue, 2011-01-18

Tue, 2011-03-01

We believe in education! Decouvertes is very happy to anounce the launching, on April 1st 2011, of our Limousine Company in Paris. Thanks to that new venture, Decouvertes is the one company in France that exclusively provides Licensed Guides who drive your clients during any excursion with us, available throughout the French territory.

Fri, 2011-03-04

The Premium Wine Tours : the big names Châteaux that your clients want to visit. Châteaux Margaux, Pichon Longueville Baron, Beau-Séjour Bécot ... and many others! Amazing wine tastings and Food & Wine pairing at gourmet restaurants will make once in a life time experiences for wine lovers!

Mon, 2011-03-21

After Graduating in tourism, Anabela has spent a few years abroad working in customer service and in the Travel Industry. Recently back from Dublin, she has joined Découvertes' US group Department and will do her best to make your group tours unforgettable!

Wed, 2011-03-23

Fri, 2011-03-25

Follow your English speaking guide in the galerie-Musée Baccarat after opening hour and discover a legendary place situated at 11, place des Etats-Unis, in Paris. You will then have dinner in the Cristal Room located in the former dining room of the mansion.Click to get more information about the Cristal option!

Fri, 2011-03-25

Fri, 2011-04-15

After a successful Caribbean season CAPRI, the beautiful 58m Lurssen, will soon be coming to the South of France. MY Capri is a spacious, comfortable and beautiful yacht offering a refined elegance ideal for a wide variety of charter requirements with facilities including jacuzzi, gym, Wave runners, tenders, diving equipment, etc.

Tue, 2011-05-24

La erupción del volcán islandés Grimsvötn causa una nube de cenizas que obliga a cancelar vuelos con salida o destino a Escocia. Según dice la Comisión Europea, el Reino Unido e Irlanda no tienen intención de cerar el espacio aéreo. Sólo está afectado el norte de Europa y más peculiarmente Escocia.

Mon, 2011-06-06

Daniella yacht

Fri, 2011-06-17

Secret Life. New capitain Daniele and crew ! Secret life accomodates 10/12 guests in 5 luxurious cabins. Her guests will undoubtedly enjoy her sea kindly motion, stability at anchor and seaworthiness.

Tue, 2011-06-21

We propose a collection of more than 70 prestigious hotels & chateau. From the historical hotel of Paris, to the countryside in Périgord, or the deluxe and trendy hotel of Saint Tropez, French Riviera, to enjoy the jet set life, wherever you are in France, you certainly find the hotel for you!

Mon, 2011-06-27

All our webinars are available in SPANISH and PORTUGUESE !!! Please click here to have all the dates for sessions in Spanish and Portuguese! SPANISH, presentados por Pierre:

Mon, 2011-06-27

All our webinars are available in SPANISH and PORTUGUESE !!! Please click here to have all the dates for sessions in Spanish and Portuguese! SPANISH, presentados por Pierre:

Mon, 2011-06-27

All our webinars are available in SPANISH and PORTUGUESE !!! Please click here to have all the dates for sessions in Spanish and Portuguese! SPANISH, presentados por Pierre:

Mon, 2011-07-04

Costa Magna still has remaining availabilities in August! She is a magnificent yacht with a vast deck space which is perfect for not only various events and corporate charters but also rejuvenating family cruises.

Fri, 2011-09-16

Many painters, poets, set painter and designer, define a free art from moral and order principles and the Victorian morality of UK. All these painters, designers tent to be out of ugliness and anted to create an esthetic art.

Fri, 2011-09-16

Lewis Wickes Hine (1874-1940) fighted the social justice.

Fri, 2011-09-16

Lewis Wickes Hine (1874-1940) fighted the social justice.

Fri, 2011-09-16

Lewis Wickes Hine (1874-1940) fighted the social justice.

Mon, 2011-09-19

Visit the inside of a Boeing 747, from the cockpit to the soot, discover air force combat planes from the 50's, the Ariane missiles and more... Climb aboard the Concorde! The Air and Space Museum (Musée de l’air et de l’espace) presents an impressive collection of air-planes and space ships.

Mon, 2011-09-19

The museum is easy to access! Discover the whirligig of your parents! You will have 4 thematics, a theater, and automatique musical instruments! Moreover, you will be propulsed into the unique univers of the Venice Carnaval! You will have the possibility to test the attractions! If you want to organize a particularly event into the museum, it can be privatised!

Mon, 2011-09-19

Tue, 2011-09-20

Enjoy a full day visiting D-day beaches with a former French and English professor and also a former Resistant who participated in the Battle of Caen. A wonderful man who has a passion for the logistics in wartime, the Resistance and his personal experience at Caen during the War.

Tue, 2011-09-20

Parents and children learn from the same works of art, but the younger set gets additional motivation through the educational and interactive treasure hunt (parents are free to pitch in of course!) This hunt takes the family and their personal guide through a broad range of collections (Ancient Near East, Greek, Medieval, and Renaissance Italian) asking specific and detailed questions about man

Tue, 2011-09-20

The new museum will be brought to life by flagship works from the Louvre, which will be shown on a rotating basis,and temporary international exhibitions. The museum layout and space design will harmoniously bring together different types of innovative cultural education tools using the latest technology.

Mon, 2011-09-26

Culturespaces’s tourist and cultural plan will be to: rediscover the original beauty of the area by lighting up the monument, take visitors on a journey through new audiovisual shows with a new sound and total immersion in the images, by offering a programme associated with great names in the History of Art such as Gauguin, Van Gogh, Matisse, Monet and

Fri, 2011-12-02

It's easy to do and only takes a minute. Go to the page : http://decouvertes.fr/user/register Fill out just a few questions and within 24 hours your are set to go!

Fri, 2011-12-02

It's easy to do and only takes a minute. Go to the page : http://decouvertes.fr/user/register Fill out just a few questions and within 24 hours your are set to go!

Fri, 2011-12-02

It's easy to do and only takes a minute. Go to the page : http://decouvertes.fr/user/register Fill out just a few questions and within 24 hours your are set to go!

Mon, 2011-12-12

БЮРО СЕСИЛЬ РОГ МОСКВА

Wed, 2011-12-21

On Wednesday morning the situation is calmer. In Orly the situation has been estimated as normal by Paris Airport Direction. In Nice, third airport of France, the strike has lost ground. In Roissy the strike has some passengers waiting. Yesterday flights had 45 mn delay.

Fri, 2012-01-13

Martine returned to France in 1998 after having spent 22 years in Australia. She loves tourism, travelling and selling dreams. Martine recently joined Decouvertes as a Booker after having her own business for many years during which she obtained a great knowledge of customizing, professionalism, and understanding what the client needs.

Fri, 2012-01-13

Elie returned to France in 2009 after having spent 18 years in India. He is a travelling addict who joined the Marketing Department through a 9 months Internship while finishing his studies as a Marketing and International Business Major. Young, dynamic and friendly, Elie has the will to make travelling tomorrow’s future.

Fri, 2012-01-13

After graduating with a tourism in France, Cynthia spent five years in the United States where she obtained an Associates degree in Travel and Tourism. She recently joined Decouverts' Group department. Having spent a lot of time with Americans, Cynthia is now determined to share all of the treasures of her native country.

Fri, 2012-01-13

Fri, 2012-01-27

There will be a walk of about 700 meters (10 minutes for a "slow" walker) to shuttle buses from the new parking lots that will take passengers across to the Mont. Transfers are not private so if there are a lot of people there may be a waiting time of about 4, 5 minutes between each shuttle.

Fri, 2012-01-27

A contemporary reinterpretation of the heritage of the Saint-Malo town, the "Nouveau Monde" transports you to other places and other times, Discover the Eastern Indian Company, counters, spices and Incredible Coffee. Close to the old walled city and giving on the beach, the four star Hotel features 83 rooms, a restaurant and a bar with sea view.

Fri, 2012-01-27

Wed, 2012-02-01

Le Saint Paul member of Relais & Châteaux has an exceptional geographic location. It is in the heart of Saint Paul de Vence, the legendary villa of the Côte d'Azur, frequented by leading artist. Just outside the doors of the hotel, you can wander along the small village lanes with their succession of painting and scuplture galleries.

Wed, 2012-02-01

Fri, 2012-02-03

Discover now our special menu for Valentine's Day ! Some examples of the tasting menu : Refresh Dublin bay prawn, lightly creamy, gold caviar; Meuniere-style line caught sea bass, green asparagus from Provence, Château-Chalon sauce

Mon, 2012-02-06

Customization is exchange. We spent many months working with the Montreal Fine Arts Museum for their group in October 2011. Many back and forth emails and phone calls allowed us to create an itinerary that the client was looking for. Here is the feedback that came from our client that speaks about the tour.

Mon, 2012-02-06

Tue, 2012-02-14

Do not miss the opportunity to propose Mrs White and her professional crew of four captained by Antonello Napolitano to your clients. She is an excellent yacht at a very very competitive rate. Accommodating 8 guests in 4 cabins, Stefano's cuisine will give your clients a taste of the "Dolce Vita".

Tue, 2012-02-14

With transatlantic activity in full swing up until 1933, the theme of European emigration towards the New World is at the heart of the project for a new exhibition which will be set up in the rooms of the old Passenger Terminal, one of the last remaining European patrimonial witnesses to this great era.

Tue, 2012-02-14

Ex Commercial Manager in the field of advertising, Solenn integrated Decouvertes in February 2012 as a booker. Her thirst for discoveries which brought her to take long trips abroad and her experience in communication enables us to understand the exact needs of our customers.

Tue, 2012-02-14

Wed, 2012-03-07

After the great news of our 5th star, the hotel "COUR DES LOGES" continues its ascent to excellence and has just won its first star in the prestigious Michelin Guide. Our cooking chief Anthony Bonnet is now part of the elite of Lyon in cuisine (cooking) !

Wed, 2012-03-07

Fri, 2012-03-23

If you are looking for a place to be surprised and experience the heat of the moment (songs and orchestras), There is a music hall in Marseilles which exists since three years: a hall of 300 seats near the Blue Coast (10 minutes from Marseilles, 10 minutes from Marseilles Provence Airport and 20 minutes from the TGV stations) and a troop of artists with 20 years of experience that are happy to

Fri, 2012-03-23

Thu, 2012-04-05

The Galerie de Zoologie, built by Jules André, was inaugurated at the same time as the Eiffel Tower, and with the same success. It underwent a metamorphosis in 1994 to become the Grande Galerie de l'Évolution, under the guidance of the architects Paul Chemetov and Borja Huidobro, associates of the director René Allio.

Thu, 2012-04-05

Dive into a real treasure hunt in the Parisian street maze. This game, organized by the Paris City Hall, is free and open to all. Alone or in teams, set off on a mysterious quest that will lead you to make unusual discoveries and impromptu encounters.

Thu, 2012-04-05

Events and shows from 1st April to 30th September, every weekend, on public holidays and during school holidays. Crossbow and archery demonstrations (10 am to 6 pm) give visitors a chance to fi nd out more about the famous mediaeval weaponry used for hunting as well as war. In fact, they can test their skill and abilityin a competition with a real archer.

Mon, 2012-05-07

First of its category and unique, the Bièvres international Photofair is rightly nicknamed the « Mecca of Photography ». This event gathers photo professionals and amateurs and is a must. It is held every first weekend of June, in Bièvres, a town located 12 km south of Paris.

Mon, 2012-05-07

Mon, 2012-05-21

Do not hesitate to contact Thomas by Mail : thomas@decouvertes.fr Or by Phone : 00 33 442 50 73 74

Tue, 2012-05-22

New infrastructures and a concentration of the Air France hub2012, year of transformation of the airport, will mark the opening of new services, including satellite 4, the new departure lounge at terminal 2E. Easier and faster connectionsAt the end of 2012, terminal F will be reconfigured to accommodate only flights

Tue, 2012-05-22

This platform allows you to watch high definition reproductions of approximately 30,000 works from the collections of 151 museums around the world which are associated with various content (reviews, videos ...). There are also virtual tours and the opportunity to explore some very high resolution masterpieces among the most famous.

Wed, 2012-05-30

For more information, check out their website: http://cannes.travel

Wed, 2012-05-30

For more information, check out their website: http://cannes.travel

Wed, 2012-05-30

For more information, check out their website: http://cannes.travel

Tue, 2012-06-05

9 days, 23 passengers in Paris & Bordeaux, Exclusive visits : Odeon theatre in Paris, Grand Theatre Bordeaux, Phare de Cordouan, private vineyard lunch. Client return? Read on and see! It was a really good trip. All went well. Everyone was very pleased and the visit to the lighthouse was definitely a high point!

Tue, 2012-06-05

7 days, 15 passengers in Paris for Museum members. Baccarat, major art exhibitions, a private tour of the best galleries, Chanels little black dress. Client return? Read on and see!

Wed, 2012-06-06

8 days, 14 passengers. Services for a family summer trip to Paris. Client return? Read on and see! Dear Bertrand,

Wed, 2012-06-06

1-day shore excursion organized for Virtuoso Cruise sales for a group of Virtuoso travel agents leaving the Oceania Riviera in Marseille. Client return? Read on and see! Dear Sebastien and Bertrand, I wanted to thank you both for the wonderful event you scheduled for our Virtuoso members.

Wed, 2012-06-06

7 days, 70 passengers in Mougins on the Mediterranean, a surprise birthday gift for a person from Australia with her friends and family to celebrate! Client return? Read on and see!

Thu, 2012-06-07

This exhibition offers about 100 drawings by major French artists such as Delacroix, Degas, Vuillard, Signac, Bonnard, selected by James T. Dyke, one of the most astute collectors of 19th and 20th century European and American drawings.

Mon, 2012-06-11

Analytic Rather than retrospective , this comparison between Vuitton & Jacobs provides insights into the fashion system during these two periods are hinges of industrialization of the late nineteenth century and the globalization of the early twenty-first century. Are discussed crafts, technical advances, the stylistic and creative artistic collaborations.

Mon, 2012-06-11

Wed, 2012-06-13

8 days, 10 passengers in Paris, private airport transfers, guided visits of Beaubourg and Orsay Museums with star guide Anne… The client’s return? Read on and see! Bonjour Sebastien,

Fri, 2012-06-15

Today is the last day in a short, but dense, one week trip for the High Museum of Art's Director Circle. A week of private visits, luncheons, cocktails and dinners...magical!

Fri, 2012-06-15

Today is the last day in a short, but dense, one week trip for the High Museum of Art's Director Circle. A week of private visits, luncheons, cocktails and dinners...magical!

Fri, 2012-06-15

Today is the last day in a short, but dense, one week trip for the High Museum of Art's Director Circle. A week of private visits, luncheons, cocktails and dinners...magical!

Wed, 2012-06-20

Thus the public will discover treasures of Renoir in the castle, as was in the past (in the 50s), before the opening of the villa Collettes following its purchase by the City in 1960.

Wed, 2012-06-27

A real competitive asset, the "AF Connect" service enables all customers to be informed throughout their trip of any flight cancellations, delays, change of boarding gate or, after take-off, delayed baggage delivery.

Wed, 2012-06-27

Fri, 2012-06-29

The most magnificent vestiges of the Palaeolithic era in France, if not in Europe, are concentrated along the Vézère valley in Perigord, also known as the "Valley of Mankind" and included on the UNESCO World Heritage List.

Fri, 2012-06-29

Eleven rooms were redesigned, the ground floor of the north wing, for a total of 1.5 million euros. The castle is very proud to present its multimedia halls, through a partnership with Google, who was in charge of 3D modeling of both the castle and gardens, but also to create animations that describe the evolution of the construction of the set.

Fri, 2012-06-29

It opened in Montparnasse in the Paris’s 14th district to excellent reviews. Cobéa epitomises contemporary French fine dining - a kind of casual chic that celebrates gastronomy without the snobbery.

Fri, 2012-06-29

Mon, 2012-07-09

With already over 40 requests for 2012 and 7 years of partnership, it has been a real pleasure working with you. We have acheived a lot since and hope that our partnership will continue to grow and become stronger over the years.Here are feedback samples we recently received by Valerie Wilson Travel Agents :

Mon, 2012-07-09

During our 12 years of partnership, it has been a real pleasure working with you. We have acheived a lot since and hope that our partnership will continue to grow and become stronger over the years.Here are a few samples of Feedback we recently received by Protravel Agents :

Mon, 2012-07-09

During our several years of partnership, it has been a real pleasure working with you. We have acheived a lot since and hope that our partnership will continue to grow and become stronger over the years. Here are Feedback samples we recently received by Virtuoso Agents :

Mon, 2012-07-09

With already over 20 requests for 2012 and several years of partnership, it has been a real pleasure working with you. We have acheived a lot since and hope that our partnership will continue to grow and become stronger over the years. Here are Feedback samples we received by Altour Agents : Beth Blaustein / Altour

Fri, 2012-07-27

By Mail : laurent@decouvertes.fr Or By Phone : 00 33 442 50 35 63

Fri, 2012-07-27

By Mail : laurent@decouvertes.fr Or By Phone : 00 33 442 50 35 63

Fri, 2012-07-27

By Mail : laurent@decouvertes.fr Or By Phone : 00 33 442 50 35 63

Fri, 2012-08-03

It is divided chronologically into two main parts: the first section covers Hopper’s formative years (1900-1924), comparing his work with that of his contemporaries and art he saw in Paris, which may have influenced him.

Fri, 2012-08-03

Building on its geographical location, its past as a land of immigration and city of refuge, and its experience of sharing and integration, Marseille has focused its project on the dialogue between Europe and the Mediterranean shores of Africa and the Middle East.

Fri, 2012-08-03

Mon, 2012-08-06

In 1713, Louis XIV, wishing to consolidate the Royal Academy of Music, established a dance school which has ever since perpetuated the tradition of French choreographic style. The Paris Opera Ballet will join together with the Paris Opera Ballet School to commemorate this great anniversary for a series of exceptional evenings.

Mon, 2012-08-06

Tue, 2012-11-13

Coming from the deluxe hotel business, Didier knows this field perfectly and he likes making private itineraries especially in South of France and Corsica. His personal assistant, Karine, is native from Portugal and speaks Spanish too.

Tue, 2012-11-13

Andre was delightful to meeting you last week. Your company is among the very best in our industry and talk to you was a treat. He deeply enjoys all the natural heritage of France. You can rely on André to make his utmost to keep you as a client for the life time!

Tue, 2012-11-13

Emily raised in South Africa. Her love of traveiling lead her to California where she obtained an MBA in hospitality Management. Damien, her personal assistant, speaks several Romance and Slavic languages. He lived in various countries such as Portugal, Bulgaria and Ireland.

Tue, 2012-11-13

Thomas comes from Germany where he studied business administration after several « hands on » experiences in the travel industry throughout Europe. He is in charge of our Australian Market. Martine, his personal assistant, spent 22 years in Australia and loves tourism, travelling and selling dreams.

Tue, 2012-11-13

Laurent spent 15 years in Brazil where he built and started up an Ecological Park. He joined our team to take care of the brazilian and american clients. His personal assistant, Karine, is native from Portugal, she speaks Spanish too, and use to share her life between France and Portugal.

Tue, 2012-11-13

Mon, 2013-01-14

During one year Marseille'll wear the European Capital of Culture's suit. Many events, fireworks, expositions and museum openning are programed in the Provence's region to show their culture and sharing it with visitors. You can see th program on the event's webstite, here

Mon, 2013-01-14

Wed, 2013-01-16

Marseille welcomes the world during one year for the European Capital of Culture, with many events spread over the year, like museum opening or different shows.

Wed, 2013-01-16

Marseille welcomes the world during one year for the European Capital of Culture, with many events spread over the year, like museum opening or different shows.

Wed, 2013-01-16

Marseille welcomes the world during one year for the European Capital of Culture, with many events spread over the year, like museum opening or different shows.

Fri, 2013-01-25

In the 250 square meters area, you will find a fifty-piece collection, named “Rodin, les Ailes de la Gloire”, with bronze sculptures as famous as Le Penseur, Le baiser, L’âge d’Airain, but also some other unseen ones.The visit is available in English of course, for your own pleasure and art knowledge.

Fri, 2013-01-25

Thu, 2013-03-21

Private-transfer.fr is now the most direct, high-level and easy way to book your deluxe transfer in Paris, French Riviera and Provence. - Choose through 90 deluxe new vehicles - Book and pay online easily - Find in your mail box all travel documents ready to go to your clients - Get your commissions monthly

Thu, 2013-03-21

Driver-Guide.fr, is the only organization in France that offers, as a "basic" delivery, exclusively Licensed Guides who drive during your client's excursions, who are able to accompany them also in walking tours, as well as into museums and all monuments.

Thu, 2013-03-21

Tue, 2013-07-23

Save your date ! The big event World Equestrian Games will take place in Caen in 2014 : from August the 23rd to September the 7th. Make sure to book your hotel earlier, so many people coming from all over the world for the occasion !

Tue, 2013-10-22

18 September 2013 to 06 January 2014 Every day except tuesday From 10 am to 8 pm (Monday and sunday) From 10 am to 10 pm (Wednesday to saturday)

Tue, 2013-10-22

18 September 2013 to 06 January 2014 Every day except tuesday From 10 am to 8 pm (Monday and sunday) From 10 am to 10 pm (Wednesday to saturday)

Tue, 2014-03-11

Save your date and don't miss this celebration of Chocolate from October 29th to November 2nd 2014.

Tue, 2014-03-11

Save your date and don't miss this celebration of Chocolate from October 29th to November 2nd 2014.

Tue, 2014-03-11

Save your date and don't miss this celebration of Chocolate from October 29th to November 2nd 2014.

Mon, 2015-06-01

Created in 1981, by the Bordeaux Chamber of Commerce and Industry, the Vinexpo exhibition has established itself over the years as the key event for major international operators in the wine and spirits sector.

Tue, 2014-04-22

Sally, your Support Person and Barges Collection Manager.

Mon, 2014-05-05

We are pleased to announce the reopening of Le Château de Bagnols (France) on April 4th, 2014.

Mon, 2014-05-05

We are pleased to announce the reopening of Le Château de Bagnols (France) on April 4th, 2014.

Mon, 2014-05-05

We are pleased to announce the reopening of Le Château de Bagnols (France) on April 4th, 2014.

Thu, 2014-07-03

The new café will be built in the former Royal Bakeries that used to make bread for the Arsenal's galleys close by, just next to the Vieux Port. The place kept its original wooden beams and its vaulted ceilings. After a 6 million euros investment, the 1600 sq.m café will hold a bar, a stage, a "rock shop", a fondation, and event space...

Thu, 2014-07-03

Les Terrasse du Port has been designed by Michel Petuaud-Letand. It stands in the port next to the MuCEM (Museum of European and Mediterranean Civilizations). It offers a 260m panoramique promenade overlooking the port's sea wall. 3000sq.m of the roof - which looks like a liner - is a panoramic rooftop. The shops inside - jewelries, clothes shops, ...

Thu, 2014-07-03

Discover the exhibition "Marseille Eternelle" at the Fondation Regard de Provence from thursday May 15 2014 to sunday January 25 2015. The exhibition shows Marseille seen through the eyes of different artists of different times, that have lived of stayed in Marseille.

Thu, 2014-07-03

Wed, 2014-07-23

The project replaces an existing causeway producing undesirable build up of sediment, due to limited ability for water flow. the elevation of the bridge way on stilts alleviates this issue, creating a continuous current around the island. the path offers a promenade for visitors, with expansive views to the impressive medieval mountain village and estuary context.

Wed, 2014-07-23