Charlene Di Cillo-Jensen / Falls Travel, Inc. / Independent / October 2018

Hi Jessica, Just got off the phone with Bob, he is hard to impress, really impress but you sure did it!  He and his wife are wonderful people and my favorite clients. They loved everything in France!   The way they were shown to the Airport at the very end just blew them away! They loved their stay so much and their driver and guides but the treatment at the airport was such a nice surprise.  We both saw it listed on their itinerary but was unaware what it involved.
They will going back in May for the Grand Prix and already know where they want to stay. I will let him get unpacked this morning before asking him more about that just yet.
I would not be surprised if he contacts you to thank you once again.
I would like to thank you once again for a wonderful job with my clients. They are so happy and what more could an agent ask for!
Many, many thanks!
Sincerely.