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Testimonials

FROM PHILLIP BROWN TO ME TODAY:

Hi Linda,

The tour yesterday was amazing. I don’t take nearly as many pictures as I thought I might but only because I was 100% engrossed in what the guide was saying the whole day.

He was incredibly knowledgeable and the tour was perfect.

Thank you again for setting this up,

Phillip

Hi.  Yes and it was very good –thx!! As always I am so happy with the help and support by Decouvertes.

Phillip’s Dad was so happy too (I sent him Phillip’s email words)…
 

GREAT!  I appreciate your work on this.. and especially your quick response to my requests.  It is so helpful when we have on-site companies get back to us in a timely manner..

Warm regards,

joy

Good Afternoon - The webinar I took yesterday was one of the best I have taken in a very long time. I have been in the business 34 years and handle a lot of private arrangements. The webinar was very clear on how to use the website to book service AND what those services  are. It was well worth the hour!

Thank you for the invite as I already have a booking I am working on!

Dear Gabriel and Gisela, I just returned from my time in Paris, and I really wanted to thank the whole Decouvertes team for a wonderful first day in Paris. The airport meet & greet service was an unexpected surprise, and so great to know about for my ultra-luxe and elderly clients. It was such a luxury breezing through the airport. The airport transfer also worked out very well, we really enjoyed talking to our driver. And then lastly, we had a great tour with Elvira all over Paris. It was definitely a whirlwind but she did a great job showing us pretty much everything should could in our allotted time. Thank you again, I really appreciate it all, and I look forward to sending more business your way soon.

Joachim, I really value the personalization, and your reaching out by phone yesterday.  I believe direct communications between advisor and supplier provides an elevated services to our clients.  Thank you for sharing this approach.  The itinerary you proposed was really great for Mr. and Mrs. Fox, and incorporated the highlights they were anticipating - additionally you provided a nice starting list of other activities and experiences should they like to add or change anything.  I love that it was branded to Boutique Travel Advisors as well.

Hi Laura and Happy New Year to you too! Mr. Hopkins and Mrs. Walters had a fantastic time. They said that all of the private tours you arranged and the restaurants you recommended were on a scale of 1 – 10, with 1 being terrible and 10 being outstanding, all were either a 9 or a 10. Thank you for all of your and Emilie’s assistance. Let us do some more this year.

With warm regards,

George

Hi Carli! Happy New Year! We are back home, and wanted to take a moment to tell you about our unforgettable trip to Paris! First, we had no trouble at all with the protesters. We are so very glad that we took your advice and kept the trip exactly as scheduled! I apologize for the length of this email, but there are just so many highlights that need to be mentioned!

The meet and greet at the airport was seamless.
Both of our drivers were friendly and knowledgeable.
The Shangri-La was outstanding. The service and accommodations were beyond five star.
The view was spectacular! We ended up with a balcony and a beautiful soaking tub, with unobstructed views of the Eiffel Tower (from both the tub and the bedroom).
The cheese and wine tasting in the cheese shop was great. Delicious and educational.
The Eiffel Tower tour was exhilarating and unforgettable.
Elvira was friendly and informative. A pleasure.
The Loire Valley was delightful. The castles were gorgeous! The wine tasting was fun and interesting. The wine cellar was nice, but lacked the wow factor. Only three small glasses of wine and three small pieces of cheese, following a slide show.
Petr was fantastic! Friendly, informative and interesting. We enjoyed our time with him.
The gourmet walk was fabulous! All of the tastings were delicious and Muguet was enthusiastic and very interesting and informative.
Petr found time to take us on an impromptu visit to Notre Dame. It was a highlight of our trip! A real bonus!
The Musee Rodin was gorgeous! Such a great experience.
The Opera Garnier visit was so special! Our guide; Rita, made it a very personal experience by including interesting information about The Phantom of the Opera.
Les Marches was cozy and delicious. A really nice meal.
The market tour and cooking class were so fun! A real treat! Olivier was quirky and fun! His assistant, Natasha was gracious and helpful.
Petr took us to Versailles. Again a wonderful experience! At this point it felt like we were touring with a friend. A friend who knew everything there is to know about Versailles!
Le Fontaine de Mars was a fabulous meal! The seafood was fresh and delicious and the atmosphere was inviting and warm.
Elvira was our guide for Musee du Louvre. She was very knowledgeable and informative even though the crowds were crazy and she was not feeling well.
Our only negative experience was viewing the Mona Lisa. The crowds were so insane, it felt unsafe. We would not do that again.
Abeille was spectacular! An amazing, elegant, intimate and delicious way to ring in the New Year!
Our ride back to the airport was great, but bittersweet, because we wished we could have stayed longer in this beautiful City!
Both drivers we had during the week were helpful, kind and friendly. A real pleasure!

Overall it was a truly excellent trip! More than we could have imagined!

Thank you for all the planning and hard work you did to make our first time in Paris a magical experience!!

We can’t wait to see what you’re going to come up with for Greece!

Merci Beaucoup!!!!
Sincerely,
Joe and Carolyn Hyon

Good Morning Oana - Thank you for your e-mail.  In all of the dealings I've had with Joachim, he has always been very efficient, professional and easy to work with.  I've always enjoyed communicating with him to make the right decisions for my clients.  He is a true professional.
I am no longer planning trips for clients.  I've been in the business since 1985.  In that time professionals like Joachim and Decouvertes were the best to deal with to create the perfect holidays for my clients.
I hope this is the kind of information you wanted me to give you.
Please give my best to the Joachim and the entire Decouvertes family.
Happy Holiday season!
Anna Marie

You don't need to change a thing, in my opinion.  Your work product is so seamless and easy to work with.  Your people are very well trained and dealing with Decouvertes is easy.  Other companies could learn from you.

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