You don't need to change a thing, in my opinion.  Your work product is so seamless and easy to work with.  Your people are very well trained and dealing with Decouvertes is easy.  Other companies could learn from you.

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Hi Ralp, Got this from the client... "Hi Mary. Sebastian was our driver/ tour guide today. He was an amazing man. Energy, knowledge, clarity of English and ability to teach and share were some of the strengths of this awesome guy! We had such a great time with him."

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Ralp, thank you  for complimentary meet and greet at the airport.  It was such a treat and made out entry into Paris so much easier.

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We arrived at 5:30 ( 11:30 Paris time) & decided to stay at the Hilton.  In the past, Steve would always have driven. Life changes now that we are in our 80’s!  Steve is hiking to the airport to get the bus to the long-distance parking lot. Thank you for your part in what I think we all feel was a trip that could not have been better.  In the beginning, I thought the trip was a day or two long;  in the end, we found we did not have a day to shop! All pre-planned excursions & events were perfect.

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Here we R at Giraffe  waiting 4 Baba au Rum. First night outdoor dining open in a week- Lucky us. Trip beyond expectations!  Judy, Val, Steve

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Cecile, The Mark Meissner group went so well and in fact we are already planning for next year. Mark would like driver Fabrice again!! He did an outstanding job. Thank you for all the efficient service and making this trip memorable for all the participants.

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Easy flight! Comforting to be welcomed by friendly driver! Very nice modern hotel. Has only been open 3 months. Very accommodating! Anxious to work out kinks! We had a wonderful day at Giverny. Rain on the way. Sun peaked thru clouds during our garden tour. Outstanding guide. Thanks. Val & Steve

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Hi Jessica, Just got off the phone with Bob, he is hard to impress, really impress but you sure did it!  He and his wife are wonderful people and my favorite clients. They loved everything in France!   The way they were shown to the Airport at the very end just blew them away! They loved their stay so much and their driver and guides but the treatment at the airport was such a nice surprise.  We both saw it listed on their itinerary but was unaware what it involved.

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Ralp – I spoke to them today! We are all set! Thank you so much! EVERYTHING in Paris has been spectacular!

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Dear Ralp, My apologies for the delayed THANK YOU! Your guide was REMARKABLE and made our time at the Louvre so enjoyable and informative. Thank you very much for your generosity.  Between traveling and my Dad's recent passing, I am regretfully very late in thanking you and the team, but it does not diminish my level of gratitude which I will continue to repay as I find the right clients to book high quality travel in France with you. Warm regards,
Patrice

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