All aspects of booking process from beginning to end were exceptional!!!
Client was happy and that makes travel agent happy too!! Can't wait to work with Didier again!! Julie

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In a nutshell, as the saying goes, my clients loved the trip. To be brief, the first guide in Carcassone was very good-they liked him, but not as great as the guide in Provence. They thought she was very very knowledgeable and so enjoyed her. In the south of France, they really liked the driver/guide. I think they thought it was fine that he might not have been the most scholarly because of the location. BUT all in all-I feel they really loved the trip, and thought it was a big success. Look forward to working with you in the future.

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Lydie was always very responsive (though we of course had to wait the 24 hrs to get answers due to the time difference between the US and France) and always thorough in her answers to the clients requests/questions. I would use your company again.
I did not really hear back from my clients, which meant it all was fine. I believe Laurence (the guide) was also great and responded to the clients needs/wants in a timely fashion.
 

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Hi Isabel:
The Salidos were my clients and here is the feedback:
Thank you very much for everything.
They were very happy with all your services.
It was very easy working with you and I was really impress of your services.
The clients came back very happy and they told me the guide was excellent.
Magali Hinojosa
 

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My client thought the trip was wonderful. He was so happy the Jules Verne dinner was finally confirmed!
Didier and I worked well together with many special requests. It was our first time and we now have another confirmed program as well as one pending.
 

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I thought that the whole process was extremely easy and all questions and requests were taken care of very quickly. I would definitely work with Decouvertes again, based on the client’s budget….as we know, Virtuoso clients pay a bit of a premium so we use the services whenever they are willing to pay a bit more for the extra care they receive.
The clients were extremely satisfied with all of the arrangements; drivers were on time and pleasant, and they did get a lot out of the few days that they were there. Vira
 

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It was a pleasure to work with you…you replied quickly and all seemed to be in order. Although the client did not give me details, they simply said they had a wonderful trip. Marcie
 

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Thank you for your survey.....I do assign a number (5) to Lydie and all your people.......enjoyed working with them and our clients loved the good service...thank you.....hope we all have a good 2011 year.....Sharon
 

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We've been receiving fantastic feedback from our travelers to Normandy this fall. Andre did a fantastic job in securing excellent guides. I wanted to pass along the wonderful comments we received:
Guides: "We had 2 outstanding guides and they were very accommodating. We got along very well and enjoyed our time together.
Transportation: "Our transportation was very successful."
How would you rate the overall experience of your journey? "It was an outstanding trip. We felt very well cared for and our guides were extremely attentive."

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Hi Lydie, Mr. and Mrs. Kolb and her mom, Mrs. Murdoch had a great time. Here is the feedback from her that I wanted to share with you:
“We loved our tour guides, and drivers. Corrine in Paris was amazing, full of knowledge and stories of "pop culture" history, like Marie Antoinette! Such fun. The trip to Fontainebleau and shopping in the Marais District, was definitely my favorite part of the trip!! (due in large part to our guide).
Our best dinner was at a tiny Parisian bistro, called La Petite Columbia, next to the hotel. Unforgettable!”

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