Hello Thomas..
I just received the most wonderful phone call from my clients Mr. and Mrs. Meshbesher who you helped me with some private tours etc. a few weeks ago. She asked me to let you know..how wonderful Helen their tour guide for 2 days was. It went beyond their expectations and were thrilled.
I had told her..this is the way to go..and she said it was worth every penny.
So my many Thanks to you and Helen and you will hear from myself and Travel One again!!
Warm Wishes,
Martha Aas
 

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Emily,
I want to say thank you to Decouvertes and you for doing such a fabulous job for my clients, Kerry and Donna Frank. They recently got home and after talking to them, their stay at the Chateau was amazing and the tour with Francis Paz and Henri Heinz was life changing for them. They could not stop talking about it and the photos that Kerry took were amazing.
I can't wait to have the opportunity to work with you all again.
Thank you all again so much,
Terri
 

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Cynthia & Sebastien,
I will like to tank you both very much for a most outstanding job with our Rogers Group, we thank you for all the special effort you both did for many of the group delegates, make there trip that more memorable, thank you
We hope to work with you again some time in not to distance.
Cheers
Rolf Nielsen
 

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Hello,

I really once again appreciate the special touches your Guide added. It really sets apart the Virtuoso level of private guiding if clients ever wonder about a price- point. Also the ability to handle unexpected situations smoothly as it appears the client knew of no “bumps”.
Thank you.
Barbara A.E. Fishman/Travel Experts, Inc./Georgia/USA

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Dear Bertrand, I just wanted to put down in writing/an e-mail how much I have to praise your fantastic staff Cynthia and Sebastien - they did a job that was nothing less than amazing. Hard work pays off always, but when you do it with a smile and with sincerity, such as Cynthia and Sebastien did - well, it just makes life so much more enjoyable and of course in our industry where everything is so intensive and with so many changes at the last minute, to work with people like the Decouvertes team made everything easy by comparison.

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Laurent:
 
I spoke with M/M Bloomquist today from their trip to Paris and Bordeaux. They could not have been happier with everything that was arranged by Découvertes, and they look forward to their next travel experience. A job well done!

Thank you for all of your assistance.
 
Regards,
 

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Bertrand,
I want to take a moment to tell you what a fantastic job Emily de Clermont has done on a very
last minute request. My clients are enroute to Paris and Emily was able
to get everything they requested - with lots of changes - confirmed before they checked in for their flight.

My client, Brenda Spira, is traveling with her 10 year old daughter, Laura, plus two other adult family members.
I know they will be in good hands when they arriving in Bordeaux tomorrow morning.

Please thank Emily personally for me.

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Bonjour Sebastien,

Thanks for your assistance with this group.
They sent me great feedback. Thanks for everything.
We are paying today this invoice. Tomorrow I will send you the wire transfer´s copy.
My best regards,

 

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  I very much enjoyed Bertrand's webinair on Bordeaux....very informative and helpful.  He covered a lot of "territory" and did a great job of explaining about all of the wine regions, as well as the specifics of the Bordeaux area.  The overview was as worthwhile as the specifics on Bordeaux, in my opinion.
  On a separate subject....I have so enjoyed working with Andre.  He provides wonderful service to me and wonderful experiences for my clients.
Thank you again,

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Dear Andre,
  I wish I could give you a thank-you hug!  But I suppose that a thank-you e-mail will have to suffice!
Thank you again for all of this and everything does look perfect.
There is no doubt in my mind that my clients will be treated to a wonderful experience.
I hope to be able to send more clients your way very soon!
Thank you again and all the best,

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