Our travelers were overall quite pleased with the program. Thank you so much for all your efforts coordinating this excellent itinerary for us. I enjoyed working with you and hope we get another opportunity to do so in the near future.
Warm regards, Leslie
 

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Hello.
I wanted to share my recent experience with the Virtuoso onsite Decouvertes.
I have been putting my itineraries together with Didier Colonna and I want to express to you how wonderful Didier has been to work with.
During the recent travel disruptions due to the volcanic activity in Iceland my party of 6 ladies traveling to Paris had to change their plans at the last minute.
Didier had out together a wonderful custom touring itinerary which unfortunately had to be cancelled and rebooked.

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…everything went very well. Both Marie-France and Heidi were wonderful. Marie-France's idea to have the walking tour and lunch near the Jewish Art Museum was fabulous. It put the experience of the museum in context. The visit to the Sorbonne was more than we could have hoped for.
 

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Hello, I just wanted to say thank you to everyone for making this last cruise a very special program for our passengers. We have heard NOTHING but good things in regards to the trip, from both our staff and the pax, and I can’t thank you enough for this. Your hard work is very much appreciated and I couldn’t be happier with how things went. Temu
 

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Dear Bertrand & Lydie,
Many thanks to both of you for taking good care of our clients M/M Herbst & M/M Allen and quickly making alternate arrangements for them when they arrived into Paris late. I am most grateful for your assistance in making sure they arrived in Carcassonne safely. I understand there are additional charges for the new services; please advise when you can.Thanks again – it is always a pleasure to work with Decouvertes, as we know that our travelers are well taken care of! Kind regards, Rebecca

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Thank you very much for these offers. I have forwarded them to my client and will be back to you shortly. I sincerely appreciate your help as they are very anxious to have the apartment confirmed and reserved so they can book their airline tickets. Thank you again, Betsy

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Hello Lydie, I wanted to take the time to formally thank you for making all the arrangements for our trip to Paris. My children and I truly had a fabulous time and felt we were in very good hands with our guides, Sophie and Michael. Most people would think ten days in Paris might be a little long but we were not ready to leave. We did everything and had so much fun doing it all. Every arrangement you made for us was better than the next. The Grand Inter-Continental Hotel was wonderful, I would stay there again. All of the sights and museums we explored were interesting and beautiful.

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I did enjoy the webinar very much and learned. Your website is amazing and you offer so many activites and sites.
Thank you again, Heide
 

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Hi Sebastien,
Just to say a very big thank you for yesterday. My guide Maria was outstanding. Please thank her again.
Best regards, Peter

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Thank you so much for taking such good care of my client, David Stanley….He told me that Andre helped him to book a hotel in Paris when he was stuck there with the volcanic eruption…….He was so grateful and even enjoyed the few days he had to hang out there…….Also, heard great comments from the honeymoon couple….Mr and Mrs Gordon Messinger…….we’ll stay in touch…..gratefully, Barbara

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