John Crawley / Stellar Travel / Virtuoso / September 2019

Hi Marine, Here's a return letter from Diane Adam.  Thanks again for all your great work, hope to talk again soon!
John:  thanks for the nice note.  We’ve been busy since returning, but your note reminded me that I wanted to give you feedback!
This was an amazing trip.  We loved having the WW2 focus and the mix of guided portions and open portions was perfect.  We loved the ease of having everything all organized and arranged for us!  Lisa did a amazing job of listening to what we wanted for this trip and putting it all together.  The materials you sent and having the app made all of the logistics seamless.
Some specific items of feedback:
Both hotels were amazing.  The staff at La Reserve were so warm, friendly and yet professional.  I don’t know how they all knew our names — but they did.  The room was beautiful and the bathroom was absolutely sumptuous with all the gorgeous marble.
The Parisian restaurants were great — La Bourse was our favorite by far — the small size and amazing food and staff really made that evening super festive and fun.  The seating at Bistroy was kind of cramped and close together- but the ambiance and quality of food made up for that.  The food and service at Comice was very special.
Paris tours—- our driver/ tour guide Phillip for the WW 2 overview of Paris was really knowledgeable— but his English was not great — so things were somewhat “ lost in translation” even with my broken French.
The cooking / baking session was definitely a highlight of the trip!
Our foodie walking tour was great fun.  Mugee, our tour guide took us to a great area in the Latin Quarter, where I think we were the only non parisians!  Exactly what we wanted!  Had many great shop visits and a lot of yummy tastes.  A cool way to spend half a day for sure!  We never would have found a neighborhood like that on our own.
The driver, Eduardo, who took us to the cooking kitchen , was also our driver who delivered us to Normandy, with our stop in Givernay.   He was excellent.  We were thrilled to find out he was our driver when we left the hotel Sunday am.
The Chateau — what a great place to settle into after leaving the hustle and bustle of Paris!  Gorgeous property and grounds.  Very nice people there who really care about their guests.  We were upgraded to a very large beautiful suite.  The property was more of a “ country” feel— rather than the elegance of the Paris hotel.  Our room was at the end of the building - so we had several sets of large corner windows — that we immediately opened to let all the beautiful country air in — ivy creeping around all the frames— very lovely!!
Dinner at the chateau was amazing — the best food of the trip!  Other restaurants in the area were not so ok dinner and one pretty bad dinner.
Robin was our tour guide for the 2 days.  He was outstanding!!! Great English ( he shared with us that he learned English by watching American TV series and movies!  ). He was young ( 30ish) but incredibly knowledgeable and so enjoyable to spend 2 days with.  He gets a A + rating from us.
The beaches meet and surpassed every expectation we had — so powerful, moving and soul stirring.  So very glad we got to experience this.  American cemetery— robin has us there at 5:00 to see the flag lowering and to hear taps....   not many dry eyes for this poignant ceremony.
Mont St-Michel— I’m embarrassed to say that neither Miles nor I knew of this treasure— what a great place to see and learn the history of.  A must see for the area.  Otherworldly.
Flights — we had Delta outbound and Air France returning.  Air France was vastly superior in terms of aircraft, seat comfort, in flight entertainment and amenities.  Delta had friendlier staff — but I’d book Air France both ways!  We selected flights based on time of flights — Lisa said wed notice a difference, she was correct!
All in tres magnifict!  We had a fabulous trip.  Please extend our compliments to Decovertes for their work on the arrangements.  If you talk with Lisa, please extend our thanks to her as well!!
Diane and Miles$
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